Part Time Park Operations Specialist - Independence Oaks

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

General Summary

Location: Independence Oaks County Park- Clarkston, MI

Compensation: $21.50 per hour, Part time

With the Oakland County Parks and Recreation team, a Park Operations Specialist assists the supervisor in the administration and operation of Independence and Orion Oaks county parks, including the day use parks, dog park, pavilion rentals, and other recreational facilities.You may also participate in the development and implementation of recreational programs to support the positive public image of Oakland County Parks and Recreation. The Operations Specialist accounts for fees received, maintains records, and provides input and recommendations to the supervisor regarding budget proposals and expenditures. May coordinate work schedules for part-time staff. Provides input on hiring, training, and performance management of part-time staff. May assist in inspecting and providing input to higher level park staff regarding the maintenance, improvement and repair of buildings, grounds and equipment, and other park facilities. Assists with Emergency Response efforts by supporting training, education of employees, and overseeing implementation of plans efforts in emergency situations. Oversees recreational program activities and special events dealing with general park visitors, citizen volunteers, or special events for all groups. Provides leadership to part-time staff and volunteers. Utilizes current countywide and/or department specific software to complete assignments.

The Operations Specialist works some weekends, evenings, and holidays.

Minimum Qualifications

WHILE ASSIGNED TO PARKS OPERATIONS:

• Responds to inquiries of park patrons and the general public, in person or by phone or email, regarding the use of the park and facilities. Provides information regarding fees, rules, and regulations. Makes reservations for the use of specific rental areas.

• Responds to and resolves park patron concerns and complaints. Maintains professional standards when interacting with unhappy, angry, or irate patrons.

• Promotes safety and security of park patrons by instructing and enforcing the rules and regulations of the Parks and Recreation Commission with the aid of park employees.

• Accounts for daily revenues received in the park, oversees, transports and deposits monies to bank as directed by Park Supervisor.

• Assists Park Supervisor in the opening and/or closing procedures of park facilities.

• Completes various administrative records and forms such as park rental contracts, personnel forms, daily revenue reports, park incident and accident reports.

• Conducts cash audits and operational audits to ensure proper department procedures are followed.

• Maintains records on supply inventories as directed by Park Supervisor and provides input on purchase of additional inventories.

• Tracks receipt of merchandise and supply inventory.

• May inspect facilities and provide input to Park Supervisor on maintenance, improvement and repair of buildings, grounds, equipment, and other park facilities.

• Interacts with on-site vendors and maintenance staff to ensure high levels of customer service, safety and maintenance standards are upheld.

• Assists Park Supervisor and other Recreation staff during special events to promote positive public relations.

• Communicates with emergency officials as needed during an incident. Completes all incident reports required and works with Risk Management representatives as needed following an event.

• Utilizes current countywide and/or department specific software to complete assignments.

SUPERVISION EXERCISED

Functions as a leader over part-time seasonal staff and volunteers. Instructs, directs, assigns, schedules, checks, and appraises performance (oversees 1 - 40 staff per shift, depending on work assignment).

EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES

REQUIRED MINIMUM QUALIFICATIONS

1. Be 18 years old.

2. a. Have at least six (6) months of full-time equivalent experience in a supervisory or administrative capacity preferably in a park, recreation and/or program setting; OR

b. Have at least six (6) months paid or voluntary experience in Leadership for organizations such as civic, philanthropic, school clubs, and/or sports teams.

3. Possess and maintain a valid motor vehicle operator's or chauffeur's license.

ADDITIONAL DESIRABLE QUALIFICATIONS

1. Familiar with Oakland County Parks and Recreation Commission Rules and Regulations for park properties.

2. Considerable ability to establish favorable working relationships with others.

3. Considerable knowledge of cash management practices, point of sale functions, and customer service.

4. Physical condition that will permit performing manual duties outdoors in varying weather conditions, standing and walking, and lifting of heavy objects as needed.

5. Considerable ability to work under pressure in emergency situations.

6. Reasonable ability to maintain personal cleanliness and a presentable public appearance.

7. Reasonable knowledge of safety practices.

8. Familiar with current word processing, spreadsheet, database, e-mail, and Internet software.

SPECIAL REQUIREMENTS

1. Must maintain a valid United States motor vehicle operator's or chauffeur's license.

2. If assigned to a youth recreational program, prior to employment, candidates will be required to provide Parks & Recreation with documentation from the Michigan Department of Human Services (previously called Family Independence Agency)

that you have not been named in a central registry case as the perpetrator of child abuse or child neglect. In addition, applicants being considered for hire will be asked to sign a form authorizing Parks & Recreation to request and receive a criminal history check in accordance with the privacy act of 1974.

Applicants for positions at Parks & Recreation will not be considered if they have been convicted of either of the following:

(a) Child Abuse or Neglect.

(b) A felony involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire.

ADDITIONAL DUTIES & RESPONSIBILITIES

• May coordinate work schedules for part-time seasonal staff and volunteers.
• May prepare reports on weekly, monthly and end-of-season activities as needed.
• May assist with tracking inventory, purchasing supplies, and making recommendations to the budget process.
• May be responsible for cleaning or maintenance tasks, preforming basic repairs, restocking machines, and providing basic technical support to staff.
• May independently respond to operations problems as they arise to provide customers with a safe and enjoyable park experience.
• May provide support for partnerships and sponsorships that support park operations, park development, community outreach, or recreational programs and events.
• May interact with administrative staff, external partners, and sponsors to coordinate scheduling, planning, and implementation of group activities and special events hosted at park facilities.
• May provide input for grant applications or assist with tracking and reporting on grant funded programs.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

• Ability to communicate and perform duties related to the functionality of the assigned Parks & Recreation facility.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to provide written and oral instruction to others.

WORKING CONDITIONS

• Work is performed primarily outside with exposure to weather conditions.
• May participate in duties that require driving or being a passenger in an automobile.
• Must be able to work evenings, weekends, and some holidays.

IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.

Additional Minimum Qualifications

Union*

• If applicable

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.