Part-Time Sales And Service Specialist - 35445
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
$16-$16/hour
Job Description
Job Description
The Part Time Sales and Service Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Part Time Sales and Service Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers.
- Ensure optimal operational efficacies to provide customers the best rental car experience.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
Professional Experience:
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required.
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record.
Wage Range: $16/hr.
Knowledge:
- Customer service resolution practices.
- Excellent communication techniques.
- Sales Management/Coaching ability.
Skills:
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things."
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.US EEO STATEMENTAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteranIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Part-Time Sales And Service Specialist - 35445 Jobs at Hertz
What is the work location for this position at Hertz?
This job at Hertz is located in Haverhill, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hertz?
Candidates can expect a pay range of $16–$16 per hour for this role.
What employment applies to this position at Hertz?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hertz?
You can apply for this role at Hertz either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.