Part-Time Ticket Lobby Host

Ruby FallsChattanooga, TN

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Overview

Remote

On-site

Job Description

Job Summary:

Ticket Lobby Hosts are tasked with immediately greeting guests as they enter the Ruby Falls Ticketing Atrium while providing thorough information to guests as they purchase their tickets.Ticket Lobby Hosts must maintain a cheerful, outgoing demeanor with guests as well as fellow team members. Ticket Lobby Hosts also assist in coaching and advising other front line team members.

Benefits:

EAP
Birthday Pay
Scholarship Opportunities
Free Admission to Local Attractions
Flexible Scheduling
Team Member Events
Free Wellness Screenings

Responsibilities and Duties:

Assist customers with purchasing tickets, refunds, questions, and/or complaints courteously and efficiently.
Ensure daily operations of ticketing desk and other areas are running smoothly.
Provide excellent customer service following the Give 'Em the Pickle customer service standards.
Check-In groups.
Adhere to all cashiering procedures.
Announce and load tours.
Monitor tours in cave.
Provide leadership and support to front line staff.
Understand staff schedule, schedule needs and cover shifts as needed.
Work as Tour Guide as needed.
Drive the 15-passenger van as needed.
Other duties as needed or assigned.

Physical Requirements:

Stand for an 8 hour shift.
Ability to lift, grab, press, and push to perform essential duties.
Lift and carry up to 40 pounds.
Bend, reach, and stoop.

Educational and Other Requirements:

Must be available to work weekends, holidays, mornings, and evenings.
Background check required.
Ability to count, add, subtract, give accurate change, and keep all monies organized.
Previous front desk or customer service experience preferred, but not required.
Ability to read, interpret, and respond to necessary documents.
Ability to work with minimum amount of supervision.
Ability to input and access data in computer, to perform assigned duties with attention to detail and accuracy.
Ability to satisfactorily communicate with guests, co-workers and management to their understanding.
Ability to Multi-task in a fast pace environment.
The ability to work with a team and solve problems as they arise.

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FAQs About Part-Time Ticket Lobby Host Jobs at Ruby Falls

What is the work location for this position at Ruby Falls?

This job at Ruby Falls is located in Chattanooga, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ruby Falls?

Employer has not shared pay details for this role.

What employment applies to this position at Ruby Falls?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Ruby Falls?

You can apply for this role at Ruby Falls either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.