Part-Time Tutor Coordinator

This position concentrates on providing support for tutoring servicesvirtually or in the tutoring centers at the South Bend -Elkhart Campus. This position will work with the School of Arts, Sciences, and Education and with the tutors in the Tutoring Center. In addition, this position will serve as an active member of the statewide tutoring organization.

Major Responsibilities:

• Work with the statewide tutoring organization, reporting and • implementing • Maintain the Tutoring Center daily operations including the • onboarding, scheduling, and supervision of the tutors. • Oversee the communication, promotion and marketing of the • Tutor Center including the Tutor Center webpage. • Oversee the continuous development of resources for student • success.• Evaluate procedures to take part in, ongoing analysis to improve • student services.• Maintain the needs of the Tutor Center, including appearance, • supplies, textbooks and reference materials. • Supervise and support tutors who are assisting students enrolled in • Ivy Tech Community College one-on-one or in small groups • following the established protocol in the Tutoring Center. • Ensure the creation of a summary report for each student upon • completion of a tutoring session.• Work with faculty when necessary to ensure best possible • outcomes for students.• Attend and participate in department meetings and bi-annual • professional development.• Provide tutoring and support to students, as needed, to ensure • continuity of service in the Tutoring Center.

• Customer Service:• Demonstrate strong customer service and/or student advocacy • through a positive attitude of approachability, adaptability, strong • problem-solving and desire to identify and support student • success.• Engage in behaviors that create an inclusive environment in which • all people are valued and supported.• Go beyond the easiest or surface answer for a student, or an • internal or external stakeholder, and get to the root cause of a • problem, question, or issue to solve it as quickly and professionally • as possible.• Other Functions: Skills• Should have knowledge of discipline, technologies and coaching • techniques appropriate to tutoring, and tutor scheduling systems. • Should have strong working knowledge of technologies required to • complete administrative tasks. • Strong interpersonal and written communication skills are • required. • The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All • responsibilities will be conducted within the parameters of the Family • Educational Rights and Privacy Act (FERPA).

Compensation:$20.00/hr

Minimum Qualifications:

• Associate Degree• Experience in tutoring with adult learners and a diverse • population• Knowledge of college tutoring process• Preferred Qualifications: Bachelor’s degree preferred• Other Requirements: Ability to work a flexible schedule including evenings and weekends is a necessity.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.