Parts & Service Management Trainee
Morrison Industries LLCGrand Rapids, MI
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Morrison Industrial Equipment is looking for a Full-Time Parts & Service Management Trainee at our Grand Rapids location, located at 1825 Monroe Ave NW, Grand Rapids, MI. Our Management Trainee works within both the parts and service departments, gaining versatile experience with lots of opportunities for growth within the company.This position requires a valid, good-standing driver’s license. This position would also be subject to a pre-employment drug screen, physical exam, and background check for any position within the company.Schedule: Monday-Friday, first shift, 40 hours per week, with overtime opportunities available.Compensation for this role ranges up to $70,000 per year depending on experience. Qualifications:
- Strong organizational skills.
- Self-motivated, with a strong desire to learn.
- Skilled at multi-tasking.
- Excellent problem-solving abilities.
- Strong customer relation skills.
- Clear and concise written and verbal language skills.
- Basic mechanical knowledge.
- Intermediate level computer skills including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
- Pass a drug screen, background check, and physical.
- Looking up and ordering parts.
- Receiving and processing parts.
- Working with customers to fulfil orders.
- Reviewing and approving work orders.
- Assisting with customers’ quotes.
- Respond to phone calls and email management.
- Vendor communication.
- Inventory management.
- Additional duties, as assigned.
- Processing of technician timecards and organizing weekly payroll.
- Opening, processing, and monitoring of work orders to ensure successful and efficient service.
- Proactively contacting customers to provide repair status of units.
- Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling.
- Repair estimate preparation, presentation, and processing.
- Processing of warranty claims.
- Answering phones and assisting customers with a positive customer focused attitude.
- Assisting with rental inquiries, quotations, set-up and deliveries.
- Additional duties, as assigned.
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FAQs About Parts & Service Management Trainee Jobs at Morrison Industries LLC
What is the work location for this position at Morrison Industries LLC?
This job at Morrison Industries LLC is located in Grand Rapids, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Morrison Industries LLC?
Employer has not shared pay details for this role.
What employment applies to this position at Morrison Industries LLC?
Morrison Industries LLC lists this role as a Full-time position.
What experience level is required for this role at Morrison Industries LLC?
Morrison Industries LLC is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Morrison Industries LLC for this role?
Morrison Industries LLC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Morrison Industries LLC?
You can apply for this role at Morrison Industries LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.