Parts Counterperson

Parts Counter Specialist: Get Cars to the Front Line Faster

Freeman Motor Company | Salem Service Center | 3784 Portland Rd NE, Salem, OR 97301 | Full-Time

Who We Are

Since 1990, Freeman Motor Company has built its reputation on quality pre-owned European and luxury vehicles. As a family-owned dealership group with locations in Portland and Salem, we hold every vehicle and every customer experience to a high standard. Our Salem operation is growing, and we are building a service team that can keep pace.

Why This Role Matters

Every vehicle we acquire goes through reconditioning before it reaches our sales line. The speed of that process depends heavily on one position: the parts counter. When parts are sourced quickly and ordered correctly, technicians stay productive, repairs close on time, and vehicles reach the front line sooner.

As our Parts Counter Specialist, you will be the driving force behind that process. Your decisions will directly reduce average days in reconditioning, shorten the time from acquisition to sale, and balance cost against speed so the shop runs efficiently and profitably.

What You Will Do

• Source, quote, and order parts for customer-pay repairs and internal reconditioning
• Prioritize orders to keep vehicles moving through recon and onto the sales line
• Weigh cost, quality, and delivery time to select the best option for each job, including OEM, aftermarket, and local suppliers
• Track open orders, backorders, and deliveries so no repair is held up waiting on a part
• Partner with technicians, service advisors, and management to keep repair orders on schedule
• Manage inbound and outbound calls with vendors, suppliers, and customers
• Maintain accurate parts records in our dealer management system
• Identify recurring delays or cost issues and recommend improvements to our process

What You Bring

• Strong working knowledge of automobiles and their components; experience with European and luxury vehicles is a plus
• Parts counter, dealership, or independent repair shop experience preferred
• Precision and accuracy in quoting, ordering, and record keeping
• Sound judgment when balancing cost, quality, and turnaround time
• The ability to manage multiple priorities in a fast-paced shop environment
• Clear, professional communication with coworkers, vendors, and customers
• A strong work ethic and a willingness to grow with the company

What We Offer

• Full-time position with competitive compensation
• Health benefits
• Retirement plan with company matching
• Paid vacation time
• A role with a direct, measurable impact on shop performance
• Room to grow within a family-owned company that invests in its people

Ready to Apply?

Freeman Motor Company prides itself as the #1 independent Dealership and Service Center in the Northwest. We continue to maintain a high percentage of repeat and referral business and only achieve this by hiring employees that believe in a high level of customer service and professionalism. Visit freemanmotor.com to learn more.

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