Parts Specialist - Front Counter (Fc)

• Greet customers as they approach the parts counter, assisting with parts identification, inquiries, and sales.
• Provide recommendations for parts based on customer needs, vehicle or equipment specifications, and maintenance requirements.
• Process customer orders and provide pricing, availability, and delivery information.
• Handle returns and exchanges of parts in accordance with company policies.

• Take orders for parts in person, over the phone, or via Moblico and ensure timely fulfillment.
• Prepare parts for customer pickup, ensuring accuracy and completeness of orders.
• Create and maintain invoices and sales orders for customers.

• Use computer systems, catalogs, or part identification tools to look up part numbers and specifications.
• Process payment for parts through cash, credit, or other approved methods.
• Upsell additional products or services based on customer needs, including accessories and tools.

• Coordinate with the warehouse or inventory team to locate parts and arrange for their timely delivery or pickup.
• Work with other departments, such as service or sales teams, to fulfill customer needs and resolve issues.

• Maintain accurate customer records, sales data, and inventory logs.
• Handle administrative duties such as filing, order tracking, and managing special orders.

• High school diploma or equivalent.
• Previous experience in a parts counter or customer-facing role is preferred, especially in an automotive or heavy duty setting.
• Knowledge of specific parts systems or industry standards is a plus.

• Ability to stand for extended periods.
• Ability to lift and move parts, which may be heavy or bulky.
• Manual dexterity for handling parts, tools, and paperwork.

• Competitive salary and performance-based earning potential.
• Health Insurance.
• HSA and FSA options.
• 401(k) with employer contribution.
• Dental and Vision Insurance.
• Paid Time Off.
• Paid Training and Opportunities for Advancement.

OUR HISTORY Kansas City Peterbilt, now a part of the Geis Dealer Group, has a rich history dating back to its founding in 1975. Originally established as a local Peterbilt dealership in Kansas City, it was acquired by Leon Geis in 1986. Under the Geis family, the dealership expanded its services to include a variety of commercial vehicle solutions. In 2023, the company underwent a significant rebranding, transitioning from "Kansas City Peterbilt" to Geis Dealer Group, which now encompasses Peterbilt, Utility Trailer, PacLease, TRP Parts, Capacity Trucks, Clement Trailers, Extreme Trailers, and Trailstar Trailers. This strategic shift reflects the company’s commitment to providing broader and more integrated services to its customers. The rebranding allows the group to unify its offerings under one cohesive brand while retaining the trusted relationships and high standards of service it has cultivated over decades. Despite the name change, the company remains dedicated to living its core values. This transformation marks a new chapter for the business, aligning its growth and expansion with customer needs, while continuing to honor its legacy in Kansas City and beyond. CAREERS At Geis Dealer Group, we believe that our success is driven by our dedicated team of professionals. We are always on the lookout for passionate individuals who are eager to contribute to a dynamic and supportive work environment. Whether you're interested in sales, service, parts, or administration, a career with us offers the opportunity to grow, learn, and make a real impact in the trucking industry. If you’re ready to take the next step in your career and be part of a company that values teamwork, innovation, and customer satisfaction, we invite you to explore our current openings and join us in driving excellence forward! Our Mission- Be the Dealer Group of choice in the trucking industry! Core Values We take ownership We do what we say we will We are professional team players We are lifelong learners We find solutions