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Patient Access Coordinator

PENINSULA COMMUNITY HEALTH SERVICES OF ALASKASoldotna, AK

$21+ / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Compensation
$21+/hour

Job Description

TITLE: Patient Access Coordinator - All PCHS locations (Soldotna & Kenai)

REPORTS TO: Patient, Patient Services

WORK WEEK: Full-time, 40 hours per week, with benefits

WAGE CLASSIFICATION: Non-Exempt

OSHA RISK CLASSIFICATION: Medium

STARTING SALARY: $21.00 per hour

MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare

SUMMARY POSITION STATEMENT

The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider.

ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION

  • Must have a positive attitude and a strong work ethic.
  • Possess and utilize professional telephone techniques.
  • Be proficient with telephone equipment and its functions.
  • Possess strong written and verbal communication skills.
  • Make and confirm appointments.
  • Communicate patient needs to clinical assistants (medical or dental) and/or providers.
  • Discusses treatment plans and future appointments with patients.
  • Be proficient in computerized data entry.
  • Be proficient in all electronic health records and be able to cover any front desk when needed.
  • Explain office policies, procedures and programs to patients.
  • Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy.
  • Recognizes and responds to emergencies.
  • Facilitates patient referrals.
  • Verify coverage with the patients' payer source.
  • Must pass State required background check and pre-hire drug test.
  • Other duties as required.

POSITION REQUIREMENTS

Education: HS Diploma

License: No license required

Experience: One year experience as a front desk administrative assistant preferred.

Contact: Patty Eissler, HR Director, peissler@pchsak.org or 907-260-5017

www.pchsak.org

PCHS is an equal opportunity employer and ADA compliant agency.

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FAQs About Patient Access Coordinator Jobs at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA

What is the work location for this position at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA?
This job at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA is located in Soldotna, AK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA?
Candidates can expect a pay range of $21 (per hour).
What employment applies to this position at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA?
PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA lists this role as a Full-time position.
What experience level is required for this role at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA?
PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA?
You can apply for this role at PENINSULA COMMUNITY HEALTH SERVICES OF ALASKA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.