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Patient Access Manager

Exceptional Healthcare Inc.Rapid City, SD

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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Paid Vacation
401k Matching/Retirement Savings

Job Description

Join Exceptional Healthcare’s New Community Hospital in Rapid City, SD.Interviewing Now / Offers ASAP / Opening Fall 2026Be part of history in the making! Exceptional Healthcare is building a new Community Hospital, a state-of-the-art facility bringing high-quality care to Rapid City and surrounding communities.Create a lasting first impression while providing vital administrative support as a Patient Access Manager.Lead patient access operations at our new hospital in Rapid City, SD!Manage the team that ensures seamless patient registration, insurance verification, and financial processes from admission to discharge.What You'll Do

  • Oversee patient registration, insurance verification and authorizations
  • Train and supervise front desk staff on proper procedures
  • Ensure accurate collection of patient demographics and financial information
  • Manage upfront collections of copayments, deductibles, and self-pay accounts
  • Maintain HIPAA compliance and patient confidentiality
  • Conduct quality assurance audits and performance improvement activities
  • Schedule staff to maintain efficient front desk coverage
  • Collaborate with clinical departments to resolve registration issues
What You'll Need
  • High school diploma or equivalent
  • Minimum 2 years insurance verification and benefits experience
  • Knowledge of CMS and Medicaid programs
  • Experience with HIPAA compliance and medical records management
  • Previous hospital or medical office management experience
  • Proficient in medical terminology and healthcare workflows
  • Verifiable leadership experience in a customer-facing role
Why Join Us
  • Comprehensive health benefits and 401(k) retirement plan
  • Paid time off and supportive team environment
  • Monday-Friday schedule with occasional weekend coverage
  • Help select and build your front desk team
  • Shape operations at a new healthcare facility

Apply Today! Join our founding team and lead exceptional patient service from day one.

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FAQs About Patient Access Manager Jobs at Exceptional Healthcare Inc.

What is the work location for this position at Exceptional Healthcare Inc.?
This job at Exceptional Healthcare Inc. is located in Rapid City, SD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Exceptional Healthcare Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Exceptional Healthcare Inc.?
Exceptional Healthcare Inc. lists this role as a Full-time position.
What experience level is required for this role at Exceptional Healthcare Inc.?
Exceptional Healthcare Inc. is looking for a candidate with "Director" experience level.
What benefits are offered by Exceptional Healthcare Inc. for this role?
Exceptional Healthcare Inc. offers following benefits: Health Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Exceptional Healthcare Inc.?
You can apply for this role at Exceptional Healthcare Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.