Patient Access Representative | Radiology | 40hrs/week

Sanford HealthBismarck, North Dakota

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Career Development

Job Description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40Starting Rate: $16.25 - $23.00

Union Position:

Department Details

Come to Sanford and join our Patient Access Representative team where we strive for excellent customer service. You will be part of a great group of staff scheduling and checking in patients for their imaging appointments.

Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

Job Description

REGISTRATION

- Greet patients & verifies demographics

- Creating, scanning & routing documents or electronic forms

- Inform patients what the document is & capture signatures on necessary paperwork

- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures

- Collects co-payments, pre-payments, and payments on account balances

- May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

- Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule

- Obtain and coordinate referrals & conduct pre-authorization

- Arrange interpreter services

- Check patients in/out

- Operate multi-line phone

- May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

ADDITIONAL DUTIES MAY INCLUDE

- Preparation & coordination of charts

- Organize supporting provider documents

- Initiation & collaboration of patient financial assistance

- Track patient visits & health information management on patient accounts

- Compile, distribute, administer, and score assessments

- Coordination of Telemed appointments

- Reminder calls for appointments

- Hospital admission

- Office duties, such as make copies or send faxes

Qualifications

High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

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FAQs About Patient Access Representative | Radiology | 40hrs/week Jobs at Sanford Health

What is the work location for this position at Sanford Health?

This job at Sanford Health is located in Bismarck, North Dakota, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Sanford Health?

Candidates can expect pay range between $16.25–$23 for this role.

What employment applies to this position at Sanford Health?

Sanford Health lists this role as a Full-time position.

What experience level is required for this role at Sanford Health?

Sanford Health is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Sanford Health for this role?

Sanford Health offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Sanford Health?

You can apply for this role at Sanford Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.