Patient Access Representative-Radiology Administration

Nationwide Children's HospitalColumbus, Ohio

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Paid Holidays

Career Development

Job Description

Overview:

Monday - Friday 8:30a-5p. Rotating Weekends. Rotating Call/Holidays.

Job Description Summary:

The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.

Job Description:

Essential Functions:

Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Interviews and registers patients in registration areas that report up through Patient Access.
Obtains accurate demographic, insurance, and physician information on registrations.
Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.
Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
Assists in the shadowing/precepting of new employees.

Education Requirement:

High School Diploma or equivalent, required.
Associate's Degree, preferred.

Licensure Requirement:

(not specified)

Certifications:

CPR certification (based on position and as determined by manager).

Skills:

Demonstrated computer skills required with the ability to navigate most current technology systems.
Strong administrative skills.
Excellent customer service and organizational skills.

Experience:

One year of health care experience, preferred.

Physical Requirements:

OCCASIONALLY: Blood and/or Bodily Fluids, Driving motor vehicles (work required) *additional testing may be required, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Bend/twist, Patient Equipment

CONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking

Additional Physical Requirements performed but not listed above:

Ability to multi-task within a stressful environment.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

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FAQs About Patient Access Representative-Radiology Administration Jobs at Nationwide Children's Hospital

What is the work location for this position at Nationwide Children's Hospital?

This job at Nationwide Children's Hospital is located in Columbus, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Nationwide Children's Hospital?

Employer has not shared pay details for this role.

What employment applies to this position at Nationwide Children's Hospital?

Nationwide Children's Hospital lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Nationwide Children's Hospital?

Nationwide Children's Hospital is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Nationwide Children's Hospital for this role?

Nationwide Children's Hospital offers following benefits: Health Insurance, Paid Holidays, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Nationwide Children's Hospital?

You can apply for this role at Nationwide Children's Hospital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.