Overview
Job Description
Position Summary:
Griffin Health is seeking a detail-oriented and compassionate Patient Access Specialist to join our team. This role is responsible for completing registration and pre-registration for patients in both the Outpatient and Emergency Room settings. As a first point of contact, you will ensure a smooth and welcoming experience for patients, families, and visitors while accurately collecting information and verifying insurance coverage.
Key Responsibilities:
Perform all registration and pre-registration functions at various Patient Access intake points.
Communicate with patients, families, physicians, and insurance companies to obtain required information and verify insurance using electronic systems.
Collect co-pays and deductibles when applicable.
Interview and register patients with professionalism, accuracy, and compassion.
Provide additional registration support as needed to ensure operational efficiency.
Requirements:
High school diploma or equivalent.
Strong knowledge of medical terminology.
At least one year of healthcare-related experience.
Proficiency in hospital registration and support systems.
Excellent verbal and written communication skills.
Strong customer service skills with a professional and courteous demeanor.
Highly organized with the ability to manage multiple tasks effectively.
Team-oriented with a collaborative work style.
Why Griffin Health?
Griffin Health is dedicated to delivering patient-centered, compassionate care in a supportive and collaborative environment. We value our employees and foster opportunities for professional growth while maintaining a strong connection to the community we serve.
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