Patient Account Representative I - Patient Billing Services
HonorHealthPhoenix, Arizona
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Career Development
Job Description
Primary City/State:
Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027Category:
Patient ServicesShift:
DayDepartment:
Business OperationsGreat care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Responsible for part of the following: billing and collecting, research, payment posting, charge entry, and a host of other duties to assure timely reimbursement to the medical provider. Demonstrates independent problem-solving skills of account error necessary to bring the account balance to zero within established time frames.
ESSENTIAL FUNCTIONS
- Responsible for research and secure payment for insurance accounts: Follow up required daily accounts based on work queue assignment to reduce the A/R, Contact insurance companies to follow up on denials and correspondence.Review Charge review work queues as assigned.
- Responsible for research and secure payment for patient balances:Follow up required daily accounts based on account work queue assignment to reduce the cash pays A/R. Answer incoming patient calls. Process credit card payments and post within the patient billing system.Work return mail to update accounts to ensure accuracy.
- Performs routine data entry and/or review of claim edit work queues: Input charges for physician billing Maintains current knowledge of regulatory billing requirements for the specified payers and various specialty specific limitation or payer expectations. Review Charge review work queues as assigned.
- Handles all payments and correspondence received in the central business office.Creates payment batches and scans all correspondence into patient billing system,Posts payments and denials into patient billing system.
- Follows departmental functions: Prioritize work to minimize interruptions and increase efficiency in collections process, Participate in daily DMS huddle, and all department meetings,Provide five-star customer service, to include patients, coworkers, vendors and management, Establish and maintain and efficient filing system, Maintain clean and organized work area,Communicates and engages effectively with others,Communicates and participates in training classes as needed to keep current with daily operations.Work in a team environment and participate in constructive feedback. Ability to handle numerous tasks simultaneously and with flexibility.
EDUCATION
- High School Diploma or GED Required
EXPERIENCE
- 1 year Healthcare related medical billing and collection experience in a medical practice or healthcare organization. Required
LICENSE AND CERTIFICATIONS
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FAQs About Patient Account Representative I - Patient Billing Services Jobs at HonorHealth
What is the work location for this position at HonorHealth?
This job at HonorHealth is located in Phoenix, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at HonorHealth?
Employer has not shared pay details for this role.
What employment applies to this position at HonorHealth?
HonorHealth lists this role as a Full-time position.
What experience level is required for this role at HonorHealth?
HonorHealth is looking for a candidate with "Entry-level" experience level.
What benefits are offered by HonorHealth for this role?
HonorHealth offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at HonorHealth?
You can apply for this role at HonorHealth either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.