Patient Administration Technician - Marshall Islands

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Location: Marshall Islands

The Patient Administration Tech (PAT) is responsible for routine and urgent administrative support to help keep healthcare sites running efficiently.

Duties and Responsibilities:

• The Patient Administration Technician (PAT) will often be the very first person with whom a patient communicates upon entering the medical facility.
• Customer service skills are paramount for this position.
• Must be familiar with the different beneficiary categories in theater, and be able to communicate eligibility requirements and billing procedures (when necessary) to the healthcare facility staff.
• Must be able to articulate the scope of service available at the facility to better accommodate patients' requests for services.
• Will often function as the liaison between the patient, the patient's employer, and the provider. Interpersonal skills and an in-depth knowledge of the installation on which the PAT will serve are integral to success.
• Be responsible for guiding the patient through his or her entire encounter in the facility (from reception to discharge) including facilitating follow-up visits for recurring care, upon the providers' requests.
• Play an integral role in mass casualty exercises and medical evacuation procedures.
• Be responsible for maintaining accountability for personal property assigned to them as a staff member (computer equipment, personal protective equipment (PPE), etc) and for property assigned to the section.
• The PAT will track admitted patients until discharge, keeping inventory and securing their belongings until the patient requests release.
• Assists with the managing of day-to-day activities and prioritizing tasks.
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
• Complies with all applicable Acuity standards and guidelines.
• All personnel will document work performed, update patient files, as required, and follow up to close out action items.
• Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems, and maintain a specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.
• Be available for on-call duties as required, responding promptly to emergencies and providing care as necessary.
• Other duties as assigned.

Job Qualifications:

• A minimum of 2 years of experience as a Patient Administration Tech is preferred.
• Prior training or employment in a medical facility in an administrative capacity is required.
• Prior military service as a Patient Administration professional preferred.
• Familiarization with medical terminology is preferred.
• Must have superb communication, computer/typing, and organizational skills.
• Have and maintain current certification in Cardio Pulmonary Resuscitation (CPR).
• Must be current in all required certifications.
• Participate in training, (including HIPAA training).
• Must have a valid, current driver's License.
• Must have a valid U.S. passport with no less than 6 months remaining before expiration.
• Requires a favorable security background check and drug screen.
• Shall be proficient in the ability to speak, write, and communicate in English.
• Requires a favorably adjudicated CNACI investigation conducted by the Department of Defense.
• Must sign an International Assignment Agreement (IAA) and is bound to the terms and conditions of the IAA.

Physical Requirements and Work Conditions:

• Must be confirmed by a medical examination to be "medically and dentally fit" per Acuity Medical Readiness Guidelines and Policies and/or as dictated by the Client.
• Work involves sitting and standing for prolonged periods of time.
• Work is normally performed in a typical interior/office work environment; travel to Kwajalein is required by air.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC