Patient Advocate (Hybrid)
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Overview
Job Description
Patient Advocate (Hybrid) – The Edge Men's Health Clinic
Award-Winning Team | Growth Opportunity | Monday–Thursday Schedule
About Us The Edge Men's Health Clinic-recently named 2025 Best of Northwest Arkansas: Men's Clinic-is a fast-paced, rapidly growing practice dedicated to delivering exceptional patient care and a premium healthcare experience.
We are proud to be part of a respected network of healthcare practices, including Renew Aesthetics (2025 Best Weight Loss Clinic) and Ozark Regional Vein & Artery Center (2025 Best Vein Center).
Position Overview
We are seeking a detail-oriented and adaptable Patient Advocate who enjoys supporting patients, assisting with education, and managing long-term follow-up. This role is primarily administrative and does not involve direct patient care, but prior clinical experience is required to support onboarding and patient communication.
This is a hybrid role with work performed primarily at our office location in Rogers, AR.
Key Responsibilities
- Communicate with patients via phone and digital platforms
- Assist with patient education and ongoing follow-up
- Download, organize, and compile patient lab results for provider review
- Maintain accurate and thorough patient charting
- Coordinate provider updates and assist with scheduling follow-up appointments
- Work within multiple medical software systems efficiently
Qualifications
Required:
- 3+ years of experience in a medical office or hospital setting
- CNA or MA certification
- Strong attention to detail and organizational skills
- Comfortable working with technology and electronic medical records
Preferred:
- 2+ years of phlebotomy experience
- Phlebotomy certification
- BLS certification
Compensation & Benefits
- $15.00 – $18.00 per hour (based on experience)
- 401(k)
- Health, dental, vision, and life insurance
- Disability insurance
- Paid time off
Schedule & Work Environment
- Full-time
- Monday–Thursday, 7:30 AM – 4:00 PM
- No weekends
- Administrative office setting
Location Requirement
- Must be able to reliably commute to or relocate to Rogers, AR 72758 prior to starting
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