Patient Care Coordinator (Pcc) Hearing Healthcare Office
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Overview
Job Description
Patient Care Coordinator (PCC) Hearing Healthcare OfficeYork, PA $35,360 - $40,520 (based on experience and bonuses) Are you someone who enjoys helping people, staying organized, and creating a great customer experience?We are looking for a Patient Care Coordinator (PCC) to join our York office. This role is the first point of contact for our patients and plays a key role in creating a positive, welcoming experience while supporting the success of the office.This position is ideal for someone with office experience, strong customer service skills, and a background in sales or inside sales.What You'll DoGreet patients and create a warm, professional first impression
Answer phones and schedule appointments
Confirm upcoming appointments and manage the schedule
Support patient flow throughout the day
Assist with patient follow-up and communication
Help maintain office organization and daily operations
Support the provider in delivering an excellent patient experience
What We're Looking ForPrevious office or administrative experience preferred
Strong customer service and communication skills
Experience in sales, inside sales, or customer-facing roles is a plus
Comfortable handling phones, scheduling, and multitasking
Positive, team-oriented attitude
Organized, dependable, and detail-orientedCompensation & BenefitsCompetitive hourly or salary + bonus opportunities
Paid time off and holidays
Stable, full-time position
Opportunity for growth within the organization
Why This Role MattersHearing loss can isolate people from the moments that matter most. As a PCC, you help create a welcoming environment and ensure patients feel comfortable, cared for, and supported from their first call to their follow-up visits.You'll play a key role in helping people reconnect with their families, conversations, and everyday life.If you enjoy working with people and want a role where you can make a difference every day, we'd love to hear from you.
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