Patient Care Coordinator (See Video Below)

Thanks for checking out our Patient Care Coordinator job post. We are an award-winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas. If you are the least bit interested in applying for this position, check out this special video we made for you (copy and paste if needed): https://youtu.be/2tXQBejmP3E?feature=shared Because we’re growing, we are looking for a full-time Patient Care Coordinator to join our team. In this role you’ll be working to follow-up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Google Adwords, Website, Keap, calls, text message), schedule appointments, meet with doctors, field questions, follow-up on inquiries, calling past patients, set up networking opportunities with other businesses, send out information packages, and assist in maintaining the integrity of the company’s database. You must be a team player and good at multitasking This position is multi-faceted and you must be willing to learn new tasks as they arise You must be detailed oriented You enjoy being around people, and can hold meaningful conversations with clientsyou may not know for longer than 20 min You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client You are alert and aware - you're good at recalling names, faces, and personal details - so that our clients always feel welcomed and remembered You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients You will be working with insurance and talking to doctors You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management You follow through on commitments. You live up to verbal and written agreements without constant reminders You have the ability to quickly and proficiently understand and absorb new information You're pro-active and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance. Requirements 1 Year Medical Office Experience Benefits Paid Time Off 401(k) matching Health insurance