Patient Care Coordinator Position - Tribeca Physical Therapy
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$20-$23/hour
Benefits
Health Insurance
Dental Insurance
Paid Vacation
Job Description
Replies within 24 hours
Tribeca Physical Therapy is seeking an experienced, part-time Front Office Patient Care Coordinator to support our premium outpatient clinic.This in-person, patient-facing role is ideal for someone confident on the phone and skilled at delivering exceptional hospitality while managing scheduling, insurance verification, payments, and new-patient follow-up in a fast-paced setting.
We’re looking for a proactive, detail-oriented problem solver who enjoys working with people and supporting a team. You’ll help create a warm, seamless, hospitality-driven experience from a patient’s first call through every visit.
This role begins part-time, with the potential to grow into a full-time position based on performance and business needs.
Requirements
- 3–5 years of front-desk experience required
- Healthcare insurance, billing, and collections experience preferred
- Strong sales and objection-handling skills, including converting inquiries into evaluations and following up with prospective patients
- Ability to thrive in a premium outpatient setting, delivering exceptional hospitality while multitasking effectively, anticipating patient needs, and solving problems quickly
- Flexibility and reliability, including the ability to adapt to changing priorities and occasionally cover shifts when a teammate is unexpectedly unavailable
- A collaborative mindset and willingness to support the team
Responsibilities
- Manage front-desk operations, including computer work, phones, reports, statistics tracking, and scorecards
- Contact incoming leads from online sources and Facebook ads
- Schedule new-patient evaluations and follow up with prospective patients
- Welcome patients and prospective patients with a warm, VIP-level experience
- Check in new and existing patients; collect and review required paperwork
- Verify insurance benefits and obtain authorizations
- Collect patient payments and manage check-in/check-out procedures
- Schedule follow-up visits appropriately
- Help create an organized, positive, and enjoyable patient experience
Position Details:
- In person: 225 Broadway, 27th Floor, New York, NY
- Monday–Friday, 7:45 AM–11:00 AM
- Enjoy a beautiful Tribeca view while working with an exceptional team
This Role Is Ideal for Someone Who Is
- Growth-oriented — celebrates wins, welcomes feedback, and learns from challenges
- Professional and dependable — consistently punctual, accountable, and prepared
- People-oriented — genuinely enjoys connecting with patients and collaborating with a team
- Adaptable and flexible — remains composed and effective as priorities shift throughout the day
Benefits & Perks for Full-Time Team Members
- Accrued paid sick leave
- Paid time off and holiday pay (f/t only)
- Health, dental, and other insurance options (f/t only)
- 401(k) plan
- Continuing education reimbursement (f/t only)
- Mentorship and sales-training workshops
- Advancement opportunities (f/t only)
- Complimentary use of the fitness center
Sound like a great fit? We’d love to hear from you.
- Tribeca Physical Therapy Team
Compensation: $20.00 - $23.00 per hour
We are an exclusive physical therapy boutique expanding our health and wellness practice to the next level! We are looking for new TRIBE members to join us in the future. Our mission is deliver the best experience and outcome through unforgettable and high level services. Our Core Values: Trust, Respect, Inspiration, Balance, Excellence, Collaboration, Authenticity (That’s TriBeCa!)
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FAQs About Patient Care Coordinator Position - Tribeca Physical Therapy Jobs at Tribeca Physical Therapy
What is the work location for this position at Tribeca Physical Therapy?
This job at Tribeca Physical Therapy is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Tribeca Physical Therapy?
Candidates can expect a pay range of $20–$23 per hour for this role.
What employment applies to this position at Tribeca Physical Therapy?
Tribeca Physical Therapy lists this role as a Full-time position.
What experience level is required for this role at Tribeca Physical Therapy?
Tribeca Physical Therapy is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Tribeca Physical Therapy for this role?
Tribeca Physical Therapy offers following benefits: Health Insurance, Dental Insurance, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Tribeca Physical Therapy?
You can apply for this role at Tribeca Physical Therapy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.