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Patient Experience Coordinator

Lattimore Physical TherapyPenn Yan, NY

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Job Description

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The Position: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Essential Competencies

  • Excellent organizational skills with high attention to detail.
  • Excellent written and verbal communication skills.
  • Excellent social and emotional intelligence.

The primary duties of this position include, but are not limited to:

  • Greet visitors and patients, check-in and check-out, and direct to appropriate personnel.
  • Schedule and confirm patient appointments.
  • Answer telephones
  • Collect patient information and verify insurance coverage.
  • Scan documents
  • Routes faxes and electronical records.
  • Knowledge with HIPAA and privacy compliance laws.
  • No-fault and workers' compensation claim verification and follow ups
  • Complete medical records request
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
  • Required to work a flexible schedule, days, evenings.

Requirements

  • Medical Front Desk Receptionist: 1 year (Preferred)
  • Verification of Insurance: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Medent knowledge (Preferred)
  • Biliangual- Spanish

Benefits

  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Life Insurance and AD&D
  • Long Term Disability
  • Clothing Allowance
  • Employee Assistance Program
  • Personal Training and Gym Discounts
  • Financial Wellness Programs
  • Hotel and Travel Discounts

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FAQs About Patient Experience Coordinator Jobs at Lattimore Physical Therapy

What is the work location for this position at Lattimore Physical Therapy?
This job at Lattimore Physical Therapy is located in Penn Yan, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lattimore Physical Therapy?
Employer has not shared pay details for this role.
What employment applies to this position at Lattimore Physical Therapy?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lattimore Physical Therapy?
You can apply for this role at Lattimore Physical Therapy either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.