Patient Experience Representative - Float (Full-Time)
The Iowa Clinic, P.C.West Des Moines and Ankeny and Waukee and Urbandale and Johnston and Indian, IA
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Wondering what a day in the life of a Patient Experience Representative in our Float Pool at The Iowa Clinic might look like?
- Arrive at work in the morning - no night shifts here!
- Floats between Ankeny, West Des Moines, Waukee, Urbandale an Downtown locations
- Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- This position will also serve as a resource to registration, scheduling and clinical staff.
- Strives to create The Iowa Clinic Experience with each interaction.
- Leave in the evening - hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
- High School diploma or equivalent required.
- Medical Experience in a medical office setting preferred.
- Highly motivated to work in a healthcare setting.
Bonus points if…
- You love exceeding people's expectations.
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you?
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic's success
- Generous PTO accruals and paid holidays.
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
Automate your job search with Sonara.
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FAQs About Patient Experience Representative - Float (Full-Time) Jobs at The Iowa Clinic, P.C.
What is the work location for this position at The Iowa Clinic, P.C.?
This job at The Iowa Clinic, P.C. is located in West Des Moines and Ankeny and Waukee and Urbandale and Johnston and Indian, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Iowa Clinic, P.C.?
Employer has not shared pay details for this role.
What employment applies to this position at The Iowa Clinic, P.C.?
The Iowa Clinic, P.C. lists this role as a Full-time position.
What experience level is required for this role at The Iowa Clinic, P.C.?
The Iowa Clinic, P.C. is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at The Iowa Clinic, P.C.?
You can apply for this role at The Iowa Clinic, P.C. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.