Patient Finance Manager

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Senior Manager of Patient Financial Services is responsible for insurance, managed care, and patient billing using complex information technology systems. This role establishes procedures and maintains compliance with all regulations for claim processing, insurance follow-up, denial management, cash posting, patient collections, and customer service. The Senior Manager identifies and implements best practices and opportunities for improvement and is expected to meet key revenue cycle indicators, including but not limited to days in accounts receivable, cash collection, and days in credit balance, write-offs, and other relevant revenue cycle metrics. Responsible for overseeing the continued supervision and training of departmental staff, timely processing of Employee Performance Appraisals, establishing an internal audit process, and generating month-end reports for closing the EPIC system, as well as generating management reports for fiscal and productivity analysis.

Minimum Requirements

• Associate of Arts required. Bachelor's Business Administration or related field preferred.

• Minimum of three years of management-level healthcare billing and/or collections experience or equivalent job-related experience in a healthcare environment preferred.

• Experience in workflow analysis and management, staff recruitment, development and training, and revenue cycle management.

• Proficient in using Excel, which generates reports for the Vice President of Patient Financial Services.

• Minimum of five years in Accounting-related or equivalent job-related experience in a healthcare environment.

Compensation

$94,246.08 - $117,807.60 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.