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Patient Financial Advocate

University Physicians' Association, Inc.Knoxville, TN
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Overview

Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

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Job Type

Full-time

Description

University Physicians' Association is seeking a full-time Patient Financial Advocate for UTMC Cancer Institute

Job Type: Full-time at UTMC Cancer Institute; Monday- Friday 7:30am- 4:00pm or 8:00am- 4:30pm

Patient Financial Advocate responsibilities:

  • Serves as a direct point of contact with established and new oncology/hematology patients with financial/medical hardships.
  • Collaborates with clinical team, billing department, and patient accounts department.
  • Connects with and educate patients and their caregivers on the financial programs that apply to their specific healthcare needs.
  • Manages the patient load including enrollment, follow ups, data collection, and reporting of all components of the program.
  • Maintains office security by following safety and HIPAA procedures.

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

  • Approach all patients with compassion; have a desire to serve patients experiencing financial/medical hardships.
  • Must be reliable and have excellent follow up skills.
  • Must communicate professionally always.
  • Must be customer service oriented.
  • Must have the ability to be resourceful and proactive when issues arise.
  • Bachelor's degree preferred or a minimum of 2 years' experience within a medical setting.
  • Familiarity with health insurance, preferred.
  • Must be a self-starter and a team player.
  • Excellent telephone and customer service etiquette.
  • Attention to detail and good organizational skills.
  • Empathetic with good listening skills.
  • Bilingual (English/Spanish) a plus.

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FAQs About Patient Financial Advocate Jobs at University Physicians' Association, Inc.

What is the work location for this position at University Physicians' Association, Inc.?
This job at University Physicians' Association, Inc. is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University Physicians' Association, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at University Physicians' Association, Inc.?
University Physicians' Association, Inc. lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at University Physicians' Association, Inc.?
University Physicians' Association, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by University Physicians' Association, Inc. for this role?
University Physicians' Association, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University Physicians' Association, Inc.?
You can apply for this role at University Physicians' Association, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.