Patient Financial Services AR Manager
Hired by MatrixDover, DE
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Overview
Remote
On-site
Job Description
At-a-Glance: Are you ready to build your career by joining a healthcare provider, If so, our client is hiring a Patient Financial Services AR Manager.Position Type:
- Right to Hire
- Onsite
- Shift: Monday through Friday 8am-5pm
- Education: Bachelor Degree Business In lieu of a bachelor’s degree, will accept a High School Diploma or GED with eight (8) years of Revenue Cycle Progressive leadership experience (Four years of experience for a verified associate’s degree.)
- Experience: Required: Five years in patient accounting, third-party reimbursement, or related field, to include a minimum of three (3) years of experience in a supervisor or leadership role.
- Preferred: Seven years in patient accounting, third-party reimbursement, or related field, to include a minimum of five (5) years of experience in a supervisor or leadership role.
- Supervises the assigned team and team members engaged in the department. This includes interviewing, hiring, performance evaluation, training and disciplining all system support personnel. Delegates tasks as determined appropriate.
- Provides a goal-oriented work environment, establishing clear and concise work procedures expectations. Develops and plans goals and objectives for the department with PFS Leadership Team. Measures financial and operational performance, maintains monitoring and reporting systems. Audit, trend and benchmark billing/collection functions.
- Manage Accounts Receivable for all insurance AR billed in the Epic HB and PB modules to minimize financial losses to Bayhealth. Ensures adherence to all governmental and commercial payor rules, regulations, and Bayhealth Corporate policies and procedures. Ensures that accounts receivable activities are meeting productivity, quality, reimbursement goals and all reimbursement options have been exhausted. Monitors vendor performance, as appropriate for any insurance AR vendors. Review and respond to patient complaints, legal documents following appropriate customer services, and internal policies.
- Complete monthly rounding on direct reports; maintain individual rounding logs and stop light reports to facilitate communication. Promotes employee engagement for individual teams and the department striving for continues improvement.
- Responsible for monitoring performance and resolution of all insurance credit balances.
- Reviews quality assurance review results with staff providing as necessary education/training to address opportunities for improvement.
- Contributes to development of education materials for new hire and annual training competencies
- Monthly reporting requirements: AR performance for large payers, physician practices, and vendors. Communicates performance issues and actions being taking to resolve the issues. As appropriate escalates to State and Federal agencies when payers are not adhering to regulations.
- As applicable, maintains all Epic ARCR certifications in good standing.
- Reviews all requests for system changes to determine the impact on payers and processes under the position’s span of control. Ensures supporting research and documentation supporting the change request are accurate and have been properly validated.
- Responsible for access requests and maintenance including, but not limited to Medicare Novitasphere and Medicaid portals.
- All other duties as assigned within the scope and range of job responsibilities.
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FAQs About Patient Financial Services AR Manager Jobs at Hired by Matrix
What is the work location for this position at Hired by Matrix?
This job at Hired by Matrix is located in Dover, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hired by Matrix?
Employer has not shared pay details for this role.
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