Patient Financial Services, Support Services Rep, FT Days, - Hybrid

Prisma HealthColumbia, South Carolina

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Overview

Schedule

Full-time

Career level

Entry-level

Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Provides exceptional and timely Customer Service to Greenville Health System (GHS) patients, guarantors, employees and third parties in accordance with GHS Standards of Behavior. Resolves account issues to the highest level of customer satisfaction. Demonstrates accurate and efficient handling of callers questions and concerns. The expectation for all job responsibilities and accountabilities is that they will be performed with 100% accuracy 100% of the time.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Meets daily performance goals. Contributes to department goals. Utilizes time and resources, assisting coworkers as time allows.
Explains the account payment and settlement process to patient and third-party payers. Responsible for setting up payments' arrangements. Documents all patient and billing information.
Responsible for daily time management, task management and completion.
Communicates billing and posting issues to supervisor/team leader.
Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

Education- High School diploma or equivalent OR post-high school diploma/highest degree earned
Experience- One (1) year related work experience.

In Lieu Of

Required Certifications, Registrations, Licenses

Knowledge, Skills and Abilities

Understands, promotes, and adheres to all matters of compliance with laws and regulations.
Technically competent in all aspects of duties and assignments.
Ability to learn new computer techniques and programs as they become available.
Ability to effectively plan, organize, and execute position responsibilities.
Communication skills
Customer service skills
Organizational skills
Computer skills

Work Shift

Day (United States of America)

Location

1200 Colonial Life Blvd

Facility

7001 Corporate

Department

70019012 Patient Financial Services

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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FAQs About Patient Financial Services, Support Services Rep, FT Days, - Hybrid Jobs at Prisma Health

What is the work location for this position at Prisma Health?

This job at Prisma Health is located in Columbia, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Prisma Health?

Employer has not shared pay details for this role.

What employment applies to this position at Prisma Health?

Prisma Health lists this role as a Full-time position.

What experience level is required for this role at Prisma Health?

Prisma Health is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Prisma Health?

You can apply for this role at Prisma Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.