Patient Service Rep - UT Urgent Care Halls
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$16-$18/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Apply
Description
UT Urgent Care Clinic has provided medical care for acute illnesses and minor injuries to Knoxville, TN and surrounding counties since 2007. UT Urgent Care is seeking experienced, well qualified full-time Patient Service Representatives for our Knoxville and surrounding county locations. Must be a team player and comfortable working in a fast-pace urgent care environment.
A successful candidate will be expected to perform the following duties but not limited to:
- Greet patients and assist with patient requests upon arrival to clinic
- Obtain and record demographic, insurance and financial information
- Collect co-pay, co-insurances and past due balances
- Verify insurance eligibility and ability to relay relevant information on payment policies.
- Answer multi-line telephone, relay patient messages to clinical team members
Position Highlights:
- Flexible Schedule: 36-hour work week scheduled between 3 shifts per week, with option for overtime pay (1.5 x hour)
- Hours: 12-hour weekday shift, 9AM-9PM/9-hour weekend shift, 9AM-6PM
- Shift Differential: Up to $2.00 per hour
- Growth: Performance based pay increases and promotions are available for team members to achieve at their own pace
- Professional Development: Opportunities for educational programs, professional development workshops and certifications offered through University of Tennessee Medical Center
Salary Description:
- $16.00/hr - $18.00/hr
- Dependent on experience
Benefits:
- Health Insurance: Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability Insurance, Critical Illness, FSA, HSA with Employer Contribution
- Retirement: 401(k) with company matching and immediate vesting
- PTO: PTO, Sick, Bereavement Leave
- Support: Employee Assistance Program (EAP) with confidential support when you need it for counseling, legal and financial support.
- Employee Access Benefits:
- Fitness Center Access
- Team Member Recognition: Monthly Team Member of the Month recognition with the opportunity to earn Amazon gift cards.
Requirements
- 12-hour shifts, including ability to work weekends (no overnights)
- Reliable transportation
- Ability to work in a fast-paced, team-driven environment
- Outstanding customer service skills
Education:
- Requirement of GED or Higher School Diploma
- 1+ year experience in healthcare facility (medical office, urgent care, ED) is preferred
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FAQs About Patient Service Rep - UT Urgent Care Halls Jobs at University Physicians' Association, Inc.
What is the work location for this position at University Physicians' Association, Inc.?
This job at University Physicians' Association, Inc. is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University Physicians' Association, Inc.?
Candidates can expect a pay range of $16–$18 per hour for this role.
What employment applies to this position at University Physicians' Association, Inc.?
University Physicians' Association, Inc. lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at University Physicians' Association, Inc.?
University Physicians' Association, Inc. is looking for a candidate with "Entry-level" experience level.
What benefits are offered by University Physicians' Association, Inc. for this role?
University Physicians' Association, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University Physicians' Association, Inc.?
You can apply for this role at University Physicians' Association, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.