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Patient Service Representative (Front Desk) Austell & Smyrna

Well Street Urgent CareSmyrna, GA

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Paid Holidays

Job Description

Job description

The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent Care experience.

Responsibilities:

  • Will support the Austell and Smyrna Acworth clinics
  • Greet patients and provide instructions to all visitors in a polite and professional manner
  • Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
  • Maintain the readiness of the Piedmont Urgent Care reception area
  • Perform clerical tasks and adhere to established policies and procedures
  • Determine and collect each patient's financial responsibility
  • Assist the practice manager and other staff as required
  • Provide overall support for Physicians and office operations
  • Obtain and document patient history
  • Understand and enforce standard healthcare regulatory requirements
  • Collect and maintain all patient and business documents while maintaining confidentiality
  • Perform office procedures including all general administrative duties
  • Document Electronic Medical Record (EMR) all medical interventions
  • Assure HIPAA and OSHA compliance
  • May be asked to travel to nearby Piedmont Urgent Care locations to support the staff
  • Perform other duties as assigned

Minimum Qualifications:

  • High school diploma or equivalent.
  • 1+ years of experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8 AM to 8 PM 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination.
  • Certification & experience as a medical assistant a plus, but not required.

INDPUC

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FAQs About Patient Service Representative (Front Desk) Austell & Smyrna Jobs at Well Street Urgent Care

What is the work location for this position at Well Street Urgent Care?
This job at Well Street Urgent Care is located in Smyrna, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Well Street Urgent Care?
Employer has not shared pay details for this role.
What employment applies to this position at Well Street Urgent Care?
Well Street Urgent Care lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Well Street Urgent Care?
Well Street Urgent Care is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Well Street Urgent Care for this role?
Well Street Urgent Care offers following benefits: Health Insurance and Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Well Street Urgent Care?
You can apply for this role at Well Street Urgent Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.