Patient Services Registrar - Lead

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated.

Position Summary: Acts as a resource person for employees. Serves as a role model by adhering to Silver Cross Hospital core values and supports these behavior expectations from team members. Acts as first level contact point for escalation requests and is seen by team members as the departmental subject matter expert.

Required Qualifications:

• Demonstrated Leadership capabilities which include ongoing, respectful communication with staff and other healthcare team members.
• Sets the example of professionalism, customer service, teamwork, work ethic, positivity, and patient safety
• Ability to care for patients with compassion and maintain quality in a fast-paced environment.
• Ability to multi-task.
• Customer Service oriented.
• Excellent organizational, time management, and problem-solving skills.
• Basic medical terminology and insurance knowledge preferred.

Education and Training: · High school graduate or equivalent. · Basic computer knowledge required; Cerner experience preferred. · Previous healthcare experience required. · Excellent phone and customer service experience required.

Work Shift Details:

Days, Primary area: Multiple Outpatient Registration areas

Primary hours: 9:30a-6p with flexibility

Primary days: Monday through Friday with occasional weekend needs

Department:

REGISTRATION

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

The expected pay for this position is listed below:

$17.99 - $22.48