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Patient Services Representative – Start Your Healthcare Career - Vision Clinic

Bridgeview Eye PartnersRochester, Indiana

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

POSITION SUMMARY: The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department.  Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.  
WHAT WE OFFER: 
  • Starting wage based on knowledge and previous experience
  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Full slate of benefits to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:
  • Greet patients in a friendly, professional manner
  • Answer phone calls, schedule appointments, assist in patient communications and recalls
  • Respond to patient inquiries about billing, procedures, policies and available services
  • Prepare patient chart prior to appointment and complete upon patient arrival
  • Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
  • Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
  • Monitor patient flow throughout the office, properly communicating delays
  • Provide a safe and clean office environment
  • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
  • Physical Activity:  Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

  • Physical Requirements:  Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

  • Work Environment: Professional medical office environment.

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FAQs About Patient Services Representative – Start Your Healthcare Career - Vision Clinic Jobs at Bridgeview Eye Partners

What is the work location for this position at Bridgeview Eye Partners?
This job at Bridgeview Eye Partners is located in Rochester, Indiana, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bridgeview Eye Partners?
Employer has not shared pay details for this role.
What employment applies to this position at Bridgeview Eye Partners?
Bridgeview Eye Partners lists this role as a Full-time position.
What experience level is required for this role at Bridgeview Eye Partners?
Bridgeview Eye Partners is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Bridgeview Eye Partners for this role?
Bridgeview Eye Partners offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bridgeview Eye Partners?
You can apply for this role at Bridgeview Eye Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.