Patient Services Specialist

Priority Health CareMarrero, LA

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Patient Services Specialist

Priority Health Care is looking for a Patient Services Specialist to join our team as the first point of contact for patients at our clinic. This entry-level front desk role is essential to our mission of providing accessible, compassionate healthcare to our community.

The ideal person for this role is organized, detail-oriented, courteous, and comfortable handling multiple priorities in a fast-paced environment. You'll create a welcoming atmosphere for patients, manage appointments, process insurance information, and handle payment collections.

Responsibilities:

Greet patients and visitors courteously; answer phones and direct calls appropriately
Schedule patient appointments using our electronic health record (EHR) system; confirm and reschedule as needed
Complete patient registration, including demographic information, insurance verification, and required consent forms
Scan and file patient identification and insurance cards into the medical record
Collect copayments and balances at the time of service; process payments accurately and reconcile daily cash drawer
Screen patients for financial assistance programs and help with applications
Maintain patient confidentiality and comply with HIPAA requirements at all times
Assist patients with patient portal access and direct them to appropriate resources

Requirements:

High school diploma or GED required
6 months to 1 year of customer service or healthcare front desk experience preferred
Proficiency with electronic health records (EHR), Microsoft Office, and multi-line phones preferred
Strong communication skills and ability to remain calm under pressure
Excellent attention to detail and accuracy in data entry and cash handling
Bilingual ability in Spanish or Vietnamese is a plus
Current BLS certification preferred

About Priority Health Care:

Priority Health Care is a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality, and compassionate healthcare services. Our mission is to improve the health and well-being of individuals and families by delivering comprehensive primary care regardless of a patient's ability to pay.

Benefits:

Comprehensive medical, dental, and vision insurance; paid time off; paid holidays; retirement savings opportunities; life and disability insurance; professional development and training; and opportunities for career advancement.

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FAQs About Patient Services Specialist Jobs at Priority Health Care

What is the work location for this position at Priority Health Care?

This job at Priority Health Care is located in Marrero, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Priority Health Care?

Employer has not shared pay details for this role.

What employment applies to this position at Priority Health Care?

Priority Health Care lists this role as a Full-time position.

What experience level is required for this role at Priority Health Care?

Priority Health Care is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Priority Health Care for this role?

Priority Health Care offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Priority Health Care?

You can apply for this role at Priority Health Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.