Patron Services & Education Assistant
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$33,000-$37,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Vision insurance
Arts Bonita is one of Southwest Florida’s leading nonprofit arts organizations, serving thousands of students, artists, and patrons each year through exceptional visual arts, performing arts, and arts education programs. With two vibrant campuses, a growing roster of classes and performances, and a commitment to innovation and community impact, Arts Bonita offers a dynamic and collaborative work environment. Team members have opportunities to learn, grow professionally, contribute across multiple departments, and play a meaningful role in shaping the future of arts and culture in our region.For faster consideration apply on Arts Bonita Portal
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Position Summary
Arts Bonita seeks an energetic, positive, and highly organized Patron Services & Education Assistant to support patron services and educational programming across the organization. This position serves as a welcoming first point of contact for students, parents, instructors, patrons, and visitors while assisting the Director of Education and education staff with the daily coordination of classes, workshops, camps, performances, events, and educational programs.
The ideal candidate is customer-focused, detail-oriented, self-motivated, and comfortable balancing front-facing patron service responsibilities with administrative and program support.
Key Responsibilities
- Patron Services & Customer Service
- Greet visitors, check in students and patrons, and direct them to classrooms, studios, and event locations.
- Register students and patrons for classes, workshops, camps, memberships, performances, and special events.
- Process payments and ticket sales in person, by phone, and by mail.
- Answer phones, respond to emails, and provide accurate information about programs, events, classes, and facilities.
- Maintain accurate patron, registration, attendance, and payment records.
- Provide excellent customer service and help resolve patron questions or concerns professionally.
Education Program Support
- Develop a strong working knowledge of Arts Bonita’s educational programs, including visual arts, performing arts, youth arts, camps, workshops, outreach programs, and special events.
- Assist the Director of Education with administrative tasks, scheduling, communications, reporting, downloading rosters, special projects, and day-to-day departmental needs.
- Support the coordination and delivery of classes, workshops, camps, rehearsals, showcases, exhibitions, performances, and educational events.
- Prepare instructional materials, supplies, handouts, rosters, and program resources.
- Assist with classroom and studio setup, supply organization, and communication of facility or equipment needs.
- Maintain attendance records, class rosters, enrollment information, waitlists, evaluations, and program documentation.
- Communicate updates, cancellations, and program information to students, parents, instructors, and staff.
- Support instructor communication, onboarding, and program logistics as assigned.
- Assist with community outreach, educational partnerships, and student engagement initiatives.
- Perform other duties and special projects as assigned.
Qualifications
- Strong customer service, interpersonal, written, and verbal communication skills.
- Positive, can-do attitude with initiative and self-motivation.
- Excellent organizational skills and attention to detail.
- Ability to learn and use various software programs.
- Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
- Proficiency in Microsoft Office, including Word, Excel, Google platform
- Experience with CRM, ticketing, registration, or database systems preferred.
- Knowledge of CRM programs and QuickBooks is a plus; training will be provided.
- Ability to work independently and collaboratively as part of a team.
- Flexible schedule, including days, evenings, and weekends.
- Professional, proactive, and solution-oriented approach.
- Interest in arts, education, community engagement, and providing exceptional patron experiences.
Compensation: $33,000.00 - $37,000.00 per year
About Arts Bonita
Arts Bonita is committed to enriching the lives of the community by providing opportunities for artistic expression, education, and appreciation. Arts Bonita has two campus locations-each dedicated to the visual or performing arts.
The Visual Arts Center, 26100 Old 41 Road, is comprised of multiple fine art galleries and fully equipped art studios, a gift store, and beautiful sculpture gardens. A variety of classes are offered at this center, including painting, drawing, pottery, and sculpture.
The Performing Arts Center, 10150 Bonita Beach Road, is home to the 400-seat Hinman Auditorium and the 200-seat Moe Auditorium & Film Center. At this diverse center, patrons can enjoy an ongoing array of live music, theatre, comedy, film, lectures, and youth & adult classes in art, music, theatre, and dance.
Arts For All
Seeking to serve the educational and cultural needs of our diverse communities, Arts Bonita offers year-round programming in visual and performing arts. We facilitate opportunities by providing artistic experiences—classes, workshops, panel discussions, lectures, performances and educational art events like our National Art Festivals. We empower by creating a platform for progress, supporting the work of artists of all ages, encouraging an inclusive dialog and promoting equality for all.
Mission
Arts Bonita is committed to enrich the culture of our diverse community by providing opportunities for artistic expression, education and appreciation in a supportive and nurturing environment.
Vision Values
Our vision is fulfilled through programs in the visual and performing arts. Art builds bridges between communities, generations and nationalities. It serves as a common denominator among all economic groups and stimulates local economies. By instilling individuals with a feeling of self-worth and confidence, art encourages positive attitudes and helps people cope with change. Art can be therapeutic. It opens people's minds to new possibilities and their hearts to new understanding. A catalyst for friendships, art provides a foundation for shared experience.
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FAQs About Patron Services & Education Assistant Jobs at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita
What is the work location for this position at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita?
This job at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita is located in Bonita Springs, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita?
Candidates can expect a pay range of $33,000 and $37,000 per year.
What employment applies to this position at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita?
CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita?
CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita is looking for a candidate with "Senior-level" experience level.
What benefits are offered by CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita for this role?
CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita?
You can apply for this role at CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.