Payment Processing Specialist

Company Overview

FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations.

When you join FOCUS, you immediately become one of our most valued components - and we're committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates.

Position Overview

The Accounting Specialist is responsible for supporting the company's financial accuracy and day-to-day operations. This role includes posting incoming payments, performing cash reconciliations, analyzing accounts, and assisting with general accounting tasks. The position works closely with internal teams such as underwriting, billing, claims, and customer service as well as external partners.

By maintaining accurate financial records and providing useful insights, the Accounting Analyst helps support informed business decisions and overall organizational transparency. This role is ideal for a detail-oriented professional who performs well in a fast-paced, high-volume environment and is interested in growing within the accounting and finance fields. Responsibilities may expand over time as business needs evolve.

Location: Hybrid (2-3 days per week in office) - Sunrise, FL

Reports To: Financial Operations Lead

What You'll Do

Cash Posting & Payment Processing (60%)

• Post daily cash receipts - including checks, ACH transfers, credit card payments, and other payment methods - to the correct policyholder accounts accurately and within the clients' contractual agreements
• Reconcile payments to invoices and identify discrepancies
• Research and resolve unapplied, misapplied, or unidentified payments promptly
• Process adjustments, refunds, policy cancellations, and chargebacks as needed
• Review and balance daily cash posting batches and reconcile totals with bank activity
• Maintain detailed and accurate transaction records
• Ensure compliance with company policies and financial controls

Collaboration & Cross-Functional Support (25%)

• Work closely with billing, underwriting, claims, and customer service departments to resolve payment-related issues
• Provide assistance to internal teams, customers, or agents regarding payment inquiries, overdue premiums, and account status
• Engage with internal teams to support business objectives and continuous improvement initiatives
• Contribute to cross-functional projects to streamline and enhance accounting and payment operations
• Serve as a point of contact for payment processing questions and escalations

Reconciliation & Compliance (15%)

• Reconcile cash batches and payment activity with bank statements and internal records
• Assist with the identification and resolution of payment discrepancies across internal and external clients
• Ensure full adherence to all regulatory, reporting, and internal control requirements
• Support audit requests by providing documentation and transaction detail as needed

What You Bring

Education & Experience

• Associate's degree in Accounting, Finance, Business, or a related field (preferred)
• 1-3 years of experience in cash posting, accounts receivable, payment processing, or a related accounting role
• Prior insurance industry experience is strongly preferred; property & casualty experience a plus
• Experience in a multi-entity or high-volume transaction environment preferred

Knowledge, Skills & Abilities

• Perform high-volume data entry using 10-key by touch with a high level of speed and accuracy (10,000 KPH)
• Exceptional attention to detail and accuracy when handling a high volume of financial transactions
• Ability to complete repetitive tasks
• Strong organizational skills with the ability to manage multiple tasks and deadlines in a dynamic, fast-paced environment
• Excellent analytical thinking and problem-solving abilities, particularly for resolving payment discrepancies
• Strong written and verbal communication skills for interacting with internal departments and external clients
• Strong working knowledge of cash application, accounts receivable, and basic accounting
• Proficiency with Microsoft Excel and Word
• Ability to handle sensitive financial information with discretion and professionalism

Why join the FOCUS Team?

The FOCUS Difference:

• Medical, Dental, Vision, Life, Pet; Flexible Spending Account

• Competitive Salaries

• 401K Match

• Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave

• Short and Long-Term Disability

• Employee Support Programs, Including Mental Health

• Tuition Reimbursement

• Matching Charitable Gift Program

• Lucrative Referral Program

• Commuter Benefits

• Flexibility: Remote and Hybrid Opportunities Available

This position is not able to be performed in California, Colorado, New York or Washington.

EEO

Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability

Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.