Payments Fraud Analyst (Banking)

Help safeguard customers and payment systems by identifying fraud, minimizing risk, and making a measurable impact every day.This Jobot Job is hosted by: Emily KlopfensteinAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $65,000 - $75,000 per yearA bit about us:Our client is dedicated to protecting customers through operational excellence, integrity, and proactive fraud prevention. They leverage advanced technology and analytical expertise to detect emerging threats, strengthen internal controls, and maintain compliance with regulatory standards. Their culture emphasizes collaboration, accountability, and continuous improvement while delivering exceptional financial services.Why join us?

• Make a direct impact by protecting customers and preventing financial fraud.
• Work with advanced fraud detection tools and payment processing systems.
• Grow your expertise in fraud investigations, risk management, and regulatory compliance.
• Collaborate with a knowledgeable, supportive team focused on operational excellence.
• Build a rewarding career with opportunities for professional development and advancement.

Job DetailsThe Fraud Analyst is responsible for detecting, investigating, and preventing fraud across various payment services. This role monitors transactions, analyzes data to identify fraud patterns, works closely with management to escalate incidents, and provides quarterly statistical metrics based on system performance and results.Primary ResponsibilitiesWires

• * Conduct critical suspect reviews and ensure timely release or cancellation of payments.
• * Perform immediate reviews and escalations utilizing fraud software.
• * Create and maintain filters and policies for known fraud and internal controls within the system.
• * Track actual and potential losses and transaction volumes on a monthly basis.
• * Prepare quarterly management reporting.

Negotiable Items

• * Review suspected items and make timely decisions to pay or return.
• * Create and maintain filters and policies for known fraud and internal controls within the system.
• * Track actual and potential losses and transaction volumes on a monthly basis.
• * Prepare quarterly management reporting.

EFT

• * Process claims including, but not limited to:

o* ACHo* Debit Cardso* Zelleo* Transfer NOW

• * Review Client Central Reports daily to prevent and identify suspected fraud, including restricting or closing cards while attempting to verify customers.
• * Perform Reg E monitoring.
• * Review CAMS alerts.

Other Duties

• * Perform debit card maintenance, including but not limited to:

o* Travel exemptionso* Rush requestso* Card reissueso* Monthly closed account reports

• * Manage and replenish debit card inventory.
• * Reconcile General Ledger accounts and Bancontrol associated with losses and debit cards.

Back-Up Support

• * Provide COS III responsibilities.

Additional Responsibilities

• * Provide excellent service to internal and external customers.
• * Complete all required training by assigned due dates.
• * Perform duties in accordance with all regulatory requirements, including those specified in the company's Policies and Procedures.

Knowledge & Skill RequirementsKnowledge of, adherence to, monitoring, and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position, including but not limited to:

• * Bank Secrecy Act (BSA)
• * USA PATRIOT Act
• * Anti-Money Laundering (AML)
• * Customer Identification Program (CIP)
• * Customer Privacy requirements
• * Community Reinvestment Act (CRA)

Required Skills

• * Risk management
• Regulation E (MUST have)
• * Leadership
• * Analytical thinking
• * Regulatory and audit readiness
• * NICE Actimize Xceed
• * Fiserv Premier

Education & Experience Requirements

• * High school diploma or equivalent required.
• * 5+ years of financial institution operations experience.
• * Advanced experience in fraud/anomaly detection.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button._{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy}