Payroll Manager

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

The delivery of accessible, compassionate care starts with strong operational foundations behind the scenes. The Payroll Manager plays a critical role in supporting our growing, multi-state healthcare organization by ensuring our team members are paid accurately, on time, and in full compliance with all regulations.

This is a highly visible, hands-on role for an experienced payroll professional who thrives in a fast-paced, high-volume environment and values precision, accountability, and service. Based on-site at our headquarters in Portsmouth with the option of one remote day each week, the Payroll Manager serves as a trusted partner to Human Resources, Accounting, and Operations, while also acting as a key resource for managers and employees. If you enjoy owning the payroll process end-to-end, improving systems and workflows, and supporting the people who support patient care, this role offers meaningful impact and growth.

Your Impact

• Independently process bi-weekly, multi-state payroll in a high-volume, hourly employee environment
• Ensure payroll is completed accurately, on time, and in compliance with all federal, state, and local regulations
• Perform payroll audits, reconciliations, and system controls to ensure data integrity
• Serve as the on-site payroll expert and primary point of contact for payroll-related matters
• Lead payroll-related projects, including workflow improvements in ADP Workforce Now and ADP Workforce Manager
• Partner with Human Resources and Operations to improve timekeeping accuracy and payroll data flow
• Train new managers on payroll systems, timekeeping, and payroll-related processes
• Respond to employee payroll inquiries via phone and email with professionalism and clarity
• Identify, troubleshoot, and resolve complex payroll discrepancies
• Support onboarding, employee changes, and terminations in partnership with Human Resources
• Create, document, and maintain payroll procedures, policies, and internal controls
• Oversee quarter-end and year-end payroll processes, including W-2 reconciliation and year-end close
• Process third-party payments such as garnishments and deductions
• Support wage verifications, unemployment, and workers’ compensation requests
• Perform additional duties as assigned

Who You Are

• Experience: 5+ years of hands-on experience with ADP Workforce Now and ADP Payroll.
• High-volume, multi-state payroll expert: Proven experience supporting complex, multi-state payroll environments.
• Timekeeping systems power user: Hands-on experience with electronic timecard systems supporting a large hourly workforce (Kronos or ADP Workforce Manager preferred).
• Self-directed and dependable operator: Comfortable working on-site and independently managing the full end-to-end payroll process.
• Highly organized and detail-oriented: Strong organizational skills paired with exceptional attention to detail to ensure payroll accuracy.
• Efficient and deadline-driven: Ability to effectively prioritize work and consistently meet strict payroll deadlines with minimal oversight.
• Clear and confident communicator: Strong verbal and written communication skills, enabling effective interactions with employees and stakeholders.
• Trusted trainer and resource: Enjoys training and supporting managers and employees on payroll systems, policies, and processes.
• Discreet and professional: Exercises discretion and professionalism when handling sensitive and confidential information in compliance with HIPAA and company standards.
• Technically proficient: Comfortable using Microsoft Office and a variety of payroll and HR systems.
• Collaborative and solution-oriented: Brings a positive mindset and works effectively across teams to solve problems.
• Eligible and compliant: Able to successfully complete all required pre-employment screenings.

Bonus Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (or equivalent experience)
• Advanced experience optimizing ADP workflows and system integrations

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Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service 
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families 
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.