Payroll Specialist
LancesoftHolyoke, MA
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Job Description
Sr Specialist Payroll AssistantLocation: Remote Duration: 3 –6 months (Possible extension ) Pay rate range: $22 –$24.87/hr on w2 (All inclusive)Responsibilities:
- Tier 2 Case Management
- Serve as the escalation point for complex payroll inquiries and case investigation beyond Tier 1 resolution
- Analyze payroll data, identify rootcase issues, and coordinate corrective actions across HR, Finance and IT systems
- Manage end-to-end case lifecycle;intake, documentation, investigation, resolution and closure
- Maintain accurate case records in the case management system, ensuring compliance with audit and regulatory requirements
- Produce regular metrics and reports (e.G. Case volume, SLA compliance, rootcause trends.)
- Partner with internal stakeholders to develop process improvements and preventative controls
- Provide training and knowledge transfer exchanges with Tier 1 staff on recurring issues and best practice resolutions
- Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience)
- Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or highlevel payroll issues
- Proficiency with payroll systems (SAP ECP a plus!), Strong excel/Power Query abilities
- Understanding of federal/state payroll tax regulations (e.G., FICA, IRS, state withholding)
- Demonstrated problemsolving skills with datadriven decision making
- Excellent written and verbal communication;ability to convey complex issues to nontechnical audiences
- Demonstrated knowledge of Payroll principles & processes
- Certified Payroll Professional (CPP)
- Strong SAP Employee Central systems experience
- Customer service mindset with a focus on timely, accurate resolution
- Strong organizational skills;ability to prioritize multiple cases simultaneously
- Collaborative approach works effectively across functions and levels
- Continuous improvement proposes and implements process enhancements.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Payroll Specialist Jobs at Lancesoft
What is the work location for this position at Lancesoft?
This job at Lancesoft is located in Holyoke, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Lancesoft?
Candidates can expect a pay range of $22.
What employment applies to this position at Lancesoft?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Lancesoft?
You can apply for this role at Lancesoft either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.