Payroll Specialist

Position Overview

The Payroll & Billing Specialist is responsible for the accurate and timely processing of client payroll and billing functions. This role reviews payroll and invoice data for accuracy, finalizes payroll and billing, prepares customer packets for distribution, and ensures all payrolls and invoices are completed within required deadlines. The ideal candidate is highly detail-oriented, organized, and committed to providing exceptional customer service while maintaining accuracy and compliance.

Key Responsibilities

Payroll Processing

• Review client payroll data for accuracy, including taxing jurisdictions and payroll balances across multiple databases.
• Finalize payroll processing and print payroll checks.
• Ensure payrolls are completed accurately and within required banking timeframes.
• Balance payroll records against accounting statements to ensure accuracy.

Billing & Invoicing

• Review client invoices for accuracy and verify supporting payroll information.
• Finalize invoicing and print customer invoices.
• Balance invoicing records with accounting statements.
• Ensure invoices are generated accurately and distributed on time.

Customer & Administrative Support

• Prepare payroll and invoice packets for shipment to customers.
• Assist with customer service inquiries related to payroll and billing.
• Support additional departmental functions as needed.
• Perform other duties as assigned.

Qualifications

Preferred Qualifications

• Previous payroll, billing, accounting, or payroll processing experience preferred.

Required Skills

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work effectively with multiple databases and systems.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Customer service-oriented with the ability to build positive relationships.
• Ability to meet strict deadlines in a fast-paced environment.
• Proficiency with Microsoft Office applications, particularly Excel.
• Ability to work independently while collaborating effectively within a team.

Success Measures

• Payrolls are processed accurately and within required banking deadlines.
• Client invoices are generated accurately and on time.
• Payroll and invoicing records reconcile accurately with accounting statements.
• Customer packets are prepared and shipped accurately and on schedule.
• Work is completed in compliance with company policies and procedures while supporting a collaborative team environment.

Core Values

• Act with integrity in all interactions.
• Deliver outstanding customer service and build trusted relationships.
• Continuously seek process improvements and operational excellence.
• Collaborate effectively and support team success.
• Take ownership and deliver on commitments.
• Treat others with professionalism, respect, and dignity.