Peer Support Supervisor

Peer Support Supervisor

Families & Youth Innovations Plus (FYI+)

Position: Full-Time (40 hours/week) | Exempt

Salary: (Levels are based on experience and education)

Reports To: Director of Clinical Services

Department: Peer Support Services

Job Summary

The Peer Support Supervisor provides leadership, supervision, and professional development support for FYI+'s peer support workforce, including Youth Peer Support Specialists, Family Peer Support Workers, and Recovery Peer Support Specialists. This position is responsible for ensuring quality peer support service delivery, maintaining program fidelity to peer support principles, and supporting the professional growth and wellness of peer support staff.

As a supervisor with lived experience, this role models the integration of peer support values into organizational culture while bridging peer and clinical staff. The Peer Support Supervisor upholds the National Practice Guidelines for Peer Specialists and Supervisors, ensuring that supervision honors the unique, non-clinical nature of peer support while meeting administrative and quality requirements.

What You'll Do:

Supervision & Staff Development

• Provide weekly individual and group supervision to peer support staff.
• Ensure role clarity, healthy boundaries, and adherence to peer support values.
• Support staff wellness, prevent burnout, and address ethical or boundary concerns.
• Identify training needs, coordinate professional development, and complete performance evaluations.
• Assist staff in obtaining and maintaining required certifications.

Program Management

• Ensure peer support services meet CCBHC standards and compliance requirements.
• Monitor documentation quality and timeliness.
• Track program data for reporting and quality improvement.
• Manage schedules, caseloads, and workload distribution.
• Participate in hiring, onboarding, and policy/procedure development.
• Coordinate peer support activities across sites.

Organizational Integration

• Serve as liaison between peer support staff and leadership.
• Advocate for peer support values and educate teams on peer roles and boundaries.
• Support integration of peer support within multidisciplinary treatment teams.
• Participate in leadership meetings and organizational planning.

Direct Service

• Maintain a small caseload to stay connected to practice.
• Provide backup coverage and model effective peer support through co-facilitation and shadowing.
• Support staff during complex or crisis situations.

What You Need:

Lived Experience (Required)

• Personal lived experience with behavioral health challenges, substance use recovery, and/or family member experience navigating systems
• Currently in stable recovery/wellness with demonstrated long-term stability
• Deep understanding of peer support principles, values, and ethics from personal practice

Education and Experience

• High school diploma or GED required; Associate's or Bachelor's degree in human services, social work, psychology, or related field strongly preferred
• Minimum 3 years of experience providing peer support services
• Minimum 1 year of supervisory, lead, or mentoring experience (formal or informal)
• Experience working in behavioral health, social services, or community-based settings

Certification

• Current New Mexico Certified Peer Support Worker (CPSW), Certified Family Peer Support Worker (CFPSW), or Youth Peer Support Specialist (YPSS) certification required
• Peer supervision training/certification preferred or ability to complete within 12 months

Other Requirements

• Valid New Mexico Driver's License with acceptable driving record
• Ability to pass comprehensive background check
• Bilingual English/Spanish strongly preferred