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Peer Warmline Specialist - Cprc Or Cpss

Common GroundPontiac, MI

$21+ / hour

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
Remote
Compensation
$21+/hour
Benefits
Paid Vacation
Health & Wellness Programs

Job Description

MDHHS Peer Support Specialist Certification (CPSS)

or

Peer Recovery Coach Certification (CPRC) Required

Full-Time: 6:00 pm- 2:00 am Friday- Tuesday

Base Pay: $21 hourly + Shift Differentials

About you:

The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!

About us:

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.

Day in the Life

  • Login to helpline applications
  • Accept incoming calls, chats and/or texts
  • Support callers to develop their own coping skills and wellness plans
  • Connect callers to the MiCAL crisis line, as needed
  • Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)
  • Document each encounter while in-call
  • Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support
  • Maintain high level confidentiality while performing all duties
  • Perform other duties as assigned

What you need to apply

  • Permanent year-round Michigan residency
  • High School Diploma or GED equivalent
  • MDHHS Certified Peer Support Specialist
  • Minimum 1 year paid work experience as a MDHHS Peer Support Specialist
  • At-home high speed internet on a private network
  • A private, HIPAA compliant, dedicated office space

What makes us different

  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Team oriented environment
  • An organizational culture of mental and behavioral health support for all

For your hard work

  • Generous Paid Time Off
  • Shift premiums
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)
  • Competitive wages

Our Mission

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Find out more at https://commongroundhelps.org

Click this link to view the full job description: Peer Warmline Specialist

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FAQs About Peer Warmline Specialist - Cprc Or Cpss Jobs at Common Ground

What is the work location for this position at Common Ground?
This job at Common Ground is located in Pontiac, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Common Ground?
Candidates can expect a pay range of $21 (per hour).
What employment applies to this position at Common Ground?
Common Ground lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Common Ground?
Common Ground is looking for a candidate with "Entry-level" experience level.
Does Common Ground allow remote work for this role?
Yes, this position at Common Ground supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Common Ground for this role?
Common Ground offers following benefits: Paid Vacation and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Common Ground?
You can apply for this role at Common Ground either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.