People & Culture Generalist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.

About the role:

The People & Culture Generalist is an essential member of the People & Culture Department, responsible for supporting the daily operations of the team while delivering a high level of service to our employees and leadership team. The People & Culture Generalist plays an integral part in supporting employee relations, internal communications, daily operations, and administrative duties, ensuring a seamless and engaging employee experience. This role will maintain multiple spreadsheets and databases to ensure accurate, up-to-date information. Additionally, the People & Culture Generalist will support hiring processes, onboarding, and learning and development as needed. The team embodies all Four Seasons cultural values while maintaining established standards, with professionalism expected at all times. This role reports to the People & Culture Manager and is overseen by the Director of People & Culture.

What you will do:

• Employee Relations: Managing the day-to-day operations of the People & Culture office by serving as the primary point of contact and maintaining a professional, organized, and welcoming environment

• Support: Planning and providing administrative support for employee engagement initiatives, including events, town halls, and company-wide programs

• Coordination: Maintaining employee files and records to ensure accuracy and compliance with employment laws

• Technology: Answering phone calls and responding to chats and emails through our unique computer systems

• Communication/Teamwork: Collaborating with team members to ensure employees are always taken care of

What you bring:

• 1-3 years of Human Resources or People & Culture experience is required (Hospitality-related HR experience is a plus!)

• Strong interpersonal skills with a natural ability to connect with others and build trust

• Exceptional organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Workday or similar HRIS preferred

• Strong written and verbal communication skills

• Proven ability to maintain confidentiality and handle sensitive matters with professionalism.

Schedule & Hours:

• This is a full-time position

• The working hours will primarily be Monday through Friday, 8:30am-5:00pm

What we offer:

Four Seasons believes in offering the best to the best when it comes to employee benefits!

• Lucrative salary!
• Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
• Time off plans starting at day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel stays around the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/stlouis/

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf