Perm - Leadership - Director Of Finance (Days) Owosso, MI

Directorof Patient Financial Services

• The Director of Patient Financial Services, under direction of the• AVP of Finance, provides leadership, direction, and administrative oversight to• all hospital leadership for revenue cycle functions such as: Facility and Professional billing, Credentialing,• Accounts Receivable and collections process. Strives• for superior performance by consistently providing a product or service to• leadership and staff that is recognized as ultimately contributing to the• patient and family experience. • Recognizes and demonstrates understanding of patient and family centered• care.

PRIMARYJOB RESPONSIBILITIES

1. Plans anddirects the activities of the Patient Financial Services Department and theProfessional billing services department.

2. Manages and directsthe credentialing area which includes physicians, APPs, practice locations,Home Health, Hospice and the main hospital.

• 3. Creates and• implements policies and procedures to promote effective patient account• processes to ensure customer satisfaction and overall revenue cycle operational• effectiveness.

4. Responsiblefor oversight of the billing processes for the organization

5. Evaluates andensures appropriate and compliant collections policies and procedures alongwith Director of Pre-Services

6. Assists inthe managing of revenue cycle vendors to optimize the financial impact of thefacility.

7. Responsiblefor determination of personnel requirements for Patient Financial Services.

8. Assesses,identifies and defines areas of opportunity for reengineering processes toimprove the management of the entire revenue cycle and cash flow.

• 9. Provides• direction and oversight for the implementation of key internal controls and• procedures supporting the integrity of the revenue cycle and other business• operations.

10. Responsiblefor assessing and implementing appropriate training programs to meetorganizational and customer expectations.

11. Develops andprovides, in conjunction with IT, adequate and accurate reporting tools formonitoring and validating revenue cycle performance.

12. Responsibleto maintain Accounts receivable at appropriate levels for both hospital andprofessional billings

13. Maintains aclose working relationship with the finance department of the hospital and thefacility and professional health information management departments.

14. Develops andmaintains strong interpersonal relationships with members of the Leadershipteam

15. Worksindependently and manages multiple projects simultaneously.

• 16. Demonstrates• knowledge of and supports hospital mission, vision, value statements,• standards, policies and procedures, operating instructions, confidentiality• statements, corporate compliance plan, customer service standards, and the code• of ethical behavior.

DEPARTMENTALAND ADDITIONAL JOB RESPONSIBILITIES

1. Leads/participates/representsthe department in internal organizational meetings and external meetings withinthe medical industry.

2. Other dutiesas assigned.

Memorial Healthcare has long-standing compensation programs which provide health care coverage, education and recreational benefits for employees. We recognize the need for our employees to balance their work and family lives. At Memorial Healthcare you will enjoy these and many other benefits:

• A short 15-minute drive from I-69/Perry exit
• Competitive wages, salaries and benefit packages including 401K, paid time off, flexible spending accounts, and more
• Patient-centered work environment
• Tickets At Work (discounted venue tickets)
• Free parking
• Discounts at hospital Caf , Gift Shop and area businesses
• Employee recognition programs
• Tuition reimbursement
• High levels of employee, leadership and physician engagement