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Personal Lines CSR

Leavitt Group EnterprisesGreensboro, NC

$40,000 - $50,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$40,000-$50,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

All About Insurance, a Leavitt Group affiliate, is looking for a Personal Lines Customer Service Representative to join their team in Greensboro, NC.

As a Customer Service Representative, you'll be a trusted resource for customers, helping them navigate coverage options, update policies, answer questions, and ensure they have the protection they need. This position is ideal for someone who enjoys building relationships, solving problems, and making a positive impact on people's lives.

Responsibilities:

  • Manage customer service requests in a professional and knowledgeable manner.

  • Determine all impacts/needs associated with the service request, including impacts to other coverages or policies.

  • During routine service contacts, they will also use their knowledge to identify any coverage gaps associated with a customer's request and educate the customer on ways to mitigate their risk.

  • Document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.

  • Maintain effective and timely follow-up systems and verify transactions with customers.

  • Effectively utilize technology to perform assignments and requests.

  • Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.

  • Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned.

  • In addition to inbound service calls, the Customer Service Representative performs service activities to support their team and their manager or others, consistent with the responsibilities outlined above.

Qualifications & Experience:

  • Property and Casualty License

  • Excellent communication skills; verbally and written

  • Detail oriented and able to maintain compliance standards

  • Must be dependable, provide timely response, and complete of work activities

What We Offer:

  • $40,000-$50,000, depending on experience

  • Comprehensive benefits package including:

  • Medical, Dental, Vision

  • FSA/HSA & Life Insurance

  • 401(k) with company benefits

  • Competitive PTO including vacation and sick time, and company holidays

  • Wellness Program

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FAQs About Personal Lines CSR Jobs at Leavitt Group Enterprises

What is the work location for this position at Leavitt Group Enterprises?
This job at Leavitt Group Enterprises is located in Greensboro, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Leavitt Group Enterprises?
Candidates can expect a pay range of $40,000 and $50,000 per year.
What employment applies to this position at Leavitt Group Enterprises?
Leavitt Group Enterprises lists this role as a Full-time position.
What experience level is required for this role at Leavitt Group Enterprises?
Leavitt Group Enterprises is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Leavitt Group Enterprises for this role?
Leavitt Group Enterprises offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Leavitt Group Enterprises?
You can apply for this role at Leavitt Group Enterprises either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.