Personal Lines Customer Service Representative P&C INSURANCE
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$50,000-$55,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Join Brown Insurance Services
Personal Lines Customer Service Representative
Are you passionate about delivering exceptional service and support to clients? Do you thrive in a collaborative team environment? If so, this is the role for you. If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team!
Responsibilities:
- Serve as the primary point of contact for personal lines insurance, responding to clients concerns with professionalism and empathy.
- Process policy changes, and additions to meet clients' evolving coverage needs.
- Assist clients with insurance policy renewals and rewrites.
- Obtain quotes and coverage options for new policies and policy amendments based on client's needs.
- Review policy with clients.
- Handle policy cancellations and reinstatements while following company guidelines and regulations.
- Provide support and guidance to clients throughout the claims process, liaising with the claims department as needed.
- Maintain accurate data entry in our management system.
- Educate clients on various personal insurance products, coverage options, and risk management strategies.
- Stay informed about industry trends, regulations, and advancements in personal insurance to enhance knowledge and service delivery.
Requirements:
- High school diploma or equivalent
- Proven experience as a Customer Service Representative in a personal lines insurance agency or related industry.
- Thorough understanding of personal insurance products, including but not limited to auto, home, renters, umbrella, and personal liability insurance.
- Familiarity with insurance policy terms, coverage types, and industry regulations.
- Communicate effectively with clients, team members, and insurance carriers.
- Strong problem-solving skills and the ability to address client concerns with empathy and professionalism.
- Detail-oriented with exceptional organizational and time-management abilities.
- Proficient computer skills, including experience with agency management systems and Microsoft Office Suite, Applied Epic, and Quote Rush.
- Ability to multitask and manage multiple priorities.
- Active 4-40, 20-44, 2-20 License
- Prior experience (preferred).
Benefits:
- Base $50k - $55k base + high competitive uncapped commissions
- Competitive commission structure
- PTO included
- Health Insurance – Employer pays majority for the primary insured
- Dental/Vision/Aflac Available – Employee cost
- 401k After 12 Months - Employer 4% match
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FAQs About Personal Lines Customer Service Representative P&C INSURANCE Jobs at Brown Insurance Services
What is the work location for this position at Brown Insurance Services?
This job at Brown Insurance Services is located in Seminole, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Brown Insurance Services?
Candidates can expect a pay range of $50,000 and $55,000 per year.
What employment applies to this position at Brown Insurance Services?
Brown Insurance Services lists this role as a Full-time position.
What experience level is required for this role at Brown Insurance Services?
Brown Insurance Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Brown Insurance Services for this role?
Brown Insurance Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Brown Insurance Services?
You can apply for this role at Brown Insurance Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.