Personal Lines Insurance Producer

Are you looking to grow? So are we! Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Producer / LSP. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $20000.00 - $65000.00 per year

Annual Base Salary + Bonus Opportunities

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Responsibilities

• Meet new business production goals and objectives as established.
• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Maintain knowledge of new products and services.
• Generating insurance quotes.
• Develop and maintain client relationships.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Maintains phone time or sales quotas as determined by management.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Provides on-going support to insurance clients as needed.
• Stay up-to-date on industry market trends and best practices.
• Attend training and continuing education courses.
• Handle customer renewals.

• Prior Sales Experience.
• Professional phone etiquette.
• Career minded vision.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is required.
• Successful sales background.
• Ability to tactfully handle stressful and difficult situations.
• Be capable of handling customer rejection.
• Strong communication and negotiation skills.
• Previous work experience in sales, marketing, promotions or telemarketing.
• Bilingual, fluent in both English and Spanish required.

Ability to take initiative, be proactive, and think outside the box.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Ability to lead and motivate others, set a good example, and inspire others.

Ability to identify and solve problems, think critically, and make decisions quickly.