Pet Hotel Reservation Specialist

Pet Care PlusChicago, IL

$20 - $22 / hour

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Overview

Compensation

$20-$22/hour

Job Description

Reservation Specialist

Love Talking on the Phone? Ready to Turn Conversations into Bookings?

At Pet Care Plus, every call is a chance to help a dog stay Safe, Happy & Healthy — and turn a first-time caller into a lifelong client.

At Pet Care Plus, we’ve been Chicago’s longest-running dog daycare, boarding, and grooming company with the same owner — and we’re serious about whole-health pet care (physical, mental, and emotional well-being).

We’re hiring a Reservation Specialist to be the voice of our brand — driving bookings, building trust with pet parents, and creating an exceptional client experience over the phone.

If you’re outgoing, confident, and love hitting goals, keep reading.

What You’ll Do

Answer inbound calls with energy and professionalism
Convert inquiries into booked services
Follow proven sales systems and scripts
Upsell enrichment, grooming, bathing, training & retail
Follow up on leads and re-engage past clients
Maintain detailed, accurate client records
Help us hit booking and add-on goals

Who You Are

A natural extrovert who loves talking to people
Confident on the phone and comfortable handling objections
Sales-minded and goal-driven
Detail-oriented and organized
Coachable and excited to grow
Available some weekends and peak holiday periods
2+ years of customer service or sales experience preferred

What You Get

$20–$22 per hour (based on experience)
PTO package
Employee discounts
Growth opportunities
Tons of pet perks for your own pets
The chance to work with a respected, established Chicago pet care leader

If you love pets, thrive in a fast-paced environment, and get excited about turning great conversations into happy, loyal clients — apply now and join the team that keeps Chicago’s dogs Safe, Happy & Healthy.

Full time or Part Time positions available.

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FAQs About Pet Hotel Reservation Specialist Jobs at Pet Care Plus

What is the work location for this position at Pet Care Plus?

This job at Pet Care Plus is located in Chicago, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Pet Care Plus?

Candidates can expect a pay range of $20–$22 per hour for this role.

What employment applies to this position at Pet Care Plus?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Pet Care Plus?

You can apply for this role at Pet Care Plus either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.