Pharmacy Biller

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory, and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities.

Job Duties

Billing

• Generate statements, insurance forms, and patient bills according to daily schedule.
• Retrieve dictated reports or progress notes.
• Review all reports for medications listed and forward the errors to Excelsia Physician’s office for corrections.
• Forward billing errors to the treating offices for review and/or corrections.
• Finalize and prepare bills and documents for submission (electronic and paper).
• Communicate with pharmacy staff to obtain accurate information.
• File fee review for denied bills (worker’s compensation claims).
• Submit New Jersey precerts for NJ MVA.
• Translates Spanish speaking patient information to pharmacist and staff to ensure medication safety.
• Other duties as assigned.

Collecting

• Review AR and follow up on unpaid accounts (includes sending attorney ledgers).
• Review accounts in all databases (where applicable) for accuracy.
• Resubmit claims if necessary.
• Forward the following adjustments /corrections to the designated employees at the Corporate Office: write offs, payment adjustments, refunds, etc.
• Assist attorneys, adjustors, and patients with account information and billing questions. Obtain billing information if missing.
• Work A/R correspondence.
• Complete daily A/R log

• Communicate with Corporate Office or other office staff as necessary.
• Other duties as assigned.

Minimum Requirements

• High School diploma or GED equivalent
• Working knowledge of insurance billing and collection procedures
• Some knowledge in Worker's Compensation billing would be advantageous 

Additional Skills/Competencies

• Excellent verbal and written communication skills
• Knowledge of computer applications, including Windows, Outlook, and Microsoft Office
• Problem solving and organizational skills.
• Typing – 50+ WPM
• Knowledge of insurance plans, workers’ compensation, and personal injury, accounting
• Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia Injury care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin, or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.