Pharmacy Call Center - Traveling Certified Technician
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Overview
Job Description
Job Title: Certified Technician
Primary Supervisor: Pharmacy Manager
Status: Non-Exempt
Join our team at Broulim's Pharmacy as a Certified Technician! Are you a certified pharmacy technician looking for a rewarding career opportunity? We're seeking dedicated individuals to join our pharmacy team and provide excellent pharmacy services to our patients. If you're a certified technician with a passion for healthcare and excellent communication skills, apply now! Be part of a team committed to delivering quality pharmacy care and making a positive impact in the community.
Job Summary: As a Certified Technician at Broulim's Pharmacy, you will play a crucial role in supporting our pharmacists and ensuring the efficient operation of our pharmacy. Your responsibilities will include assisting with prescription processing, medication preparation, and providing exceptional customer service to our patients. Join us in delivering personalized pharmacy solutions and contributing to the well-being of our community.
Examples of Duties:
Process prescription orders accurately and efficiently, including data entry.
Prepare and label prescription medications according to established procedures and guidelines.
Assist pharmacists with inventory management tasks, such as receiving, stocking, and ordering medications.
Provide friendly and knowledgeable customer service to patients, answering questions and addressing concerns.
Handle incoming phone calls and direct inquiries to the appropriate pharmacy staff member.
Maintain cleanliness and organization in the pharmacy area, including cleaning and sanitizing workspaces and equipment.
Adhere to all pharmacy laws, regulations, and safety standards to ensure compliance.
Perform administrative tasks, such as filing paperwork and maintaining patient records.
Knowledge:
Comprehensive understanding of pharmacy laws, regulations, and best practices.
Proficiency in prescription processing systems and pharmacy software.
Knowledge of medical terminology, drug classifications, and common medications.
Skills:
Communication: Excellent communication skills for interacting with pharmacy staff and patients.
Attention to Detail: Strong attention to detail for accurately preparing and labeling medications.
Organization: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Abilities:
Ability to work independently and as part of a team.
Customer Service: Strong customer service skills for assisting patients and addressing their needs.
Problem-Solving: Ability to identify and resolve issues related to prescription processing and customer inquiries.
Minimum Qualifications:
High school diploma or equivalent.
Certified Pharmacy Technician (CPhT) certification.
Previous experience working as a retail pharmacy technician.
Knowledge of pharmacy laws, regulations, and best practices.
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