Pharmacy Clerk

Primary Accountability

The Pharmacy Clerk is responsible for supporting the daily operations of the Pharmacy Department.

Description of Primary Responsibilities

• Responsible for supporting the daily operations of the Pharmacy Department.

• Receives new prescriptions and enters information into the Pharmacy Practice Management system.

• Processes labels for new and refill prescriptions.

• Consults with Pharmacist when warning or Drug Utilization Review (DUR) screen appears during label processing.

• Handles prescription refill requests.

• Stocks medications and fills supply bins with prescription vials and lids.

• Answers and directs phone calls and checks for messages and faxes.

• Verifies specific patient insurance information.

• Files paperwork and prescriptions under supervision of the Pharmacist-in-charge.

• Completes and processes third-party documents and transmissions, authorizations and TAR (Treatment Authorization Request).

• Keep the Pharmacy work areas clean and organized.

• Delivers medications and prescriptions to other sites as per staff pharmacist and/or Director of Pharmacy instructions.

• Maintains accurate logs of delivered medications and prescriptions.

• Responsible for cash register operations.

• Places filled prescriptions in will call shelves.

• Assists patients when they arrive to drop off or pick up their prescriptions.

• Operates cash register during patient prescription pick up, processes cash and credit card transactions, and obtains patient signatures for insurance log documentation.

• Informs Pharmacist for prescriptions requiring Pharmacist consultation with the patient.

• Responsible to count and maintain accurate assigned cash in the cash register.

• Processes daily transaction reports and prepares bank deposit.

• Responsible for maintaining prescription medication inventory levels.

• Orders medications through software system.

• Processes incoming medication orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the pharmacy.

• Returns outdated/expired, damaged, overstock and recalled merchandise for credit and proper disposal.

• Check expiration dates and rotate or remove stock medications.

• Keep the medication stock shelving clean and organized.

• Assists Pharmacist-in-charge with inventory process.

• Monitors prescriptions in the wait area.

• Checks fill date and removes all prescriptions over seven days old or as instructed by PIC.

• Reverses orders online.

• Responsible for adhering to the Attendance and Absenteeism Policy, recognizing that regular attendance is considered an essential function of all FHCN positions. Absenteeism is not being at work or failing to attend a paid workshop, training, or event unless the absence is protected by law.

• Ability to present to and work at any FHCN location, both at the beginning of a shift or during a shift, based on business need.

• Performs other duties as assigned.

Description of Primary Attributes

Professional & Technical Knowledge:

Effective June 1, 2026, all individuals hired into the role must:

• Possesses proficiency in written and verbal communication, basic mathematics, computer applications, and technical systems, frequently acquired through one of the following:

• Must have proof of completion of high school with a minimum overall GPA of 2.5 or completion of General Educational Development (GED) with a minimum overall score of 162.5.

• If an individual has completed a degree at a higher level than required by the role and had a stronger GPA in that program, they may provide proof of GPA from that degree in lieu of the high school diploma.

• Have two years of experience and knowledge of pharmacy processes and practices, typically learned on the job or successful completion of a pharmacy externship with Family HealthCare Network.

Technical Skills:

• Ability to prepare basic correspondence and simple reports in Microsoft Word.
• Ability to use Microsoft Excel to create tables and simple displays of information.
• Ability to create basic presentations in Microsoft PowerPoint.

Licenses & Certifications: None required.

Communications Skills:

• Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
• Effectively communicates written information (including electronic correspondence) and verbal presentations.

Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand or walk and use repetitive hand movement to type and grasp. The employee is frequently required to bend at waist, twist at waist, squat, climb, kneel, reach above and below shoulder height, lift and/or move items up to 25 pounds.

Pay Scale:

Min Hourly Rate: $25.00

Max Hourly Rate: $30.00