Pharmacy Retail Supervisor
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Job Description
Position Overview
We are seeking an experienced Pharmacy Retail Supervisor to oversee daily operations within a high-volume outpatient pharmacy. This role plays a key leadership function, ensuring efficient workflow, regulatory compliance, and excellent patient service. The ideal candidate is a strong people leader with hands-on retail pharmacy experience who thrives in a fast-paced healthcare environment.
This position works closely with pharmacists, pharmacy technicians, and leadership to support safe medication dispensing, staff development, and continuous operational improvement.
Key Responsibilities
Supervise day-to-day operations of the retail/outpatient pharmacy
Lead, schedule, and support pharmacy technicians and support staff
Ensure accurate, safe, and timely prescription processing
Maintain compliance with federal, state, and organizational pharmacy regulations
Oversee inventory control, medication ordering, and storage practices
Monitor workflow efficiency and implement process improvements
Address patient questions or concerns and ensure high customer service standards
Assist with onboarding, training, and performance management of pharmacy staff
Support audits, quality assurance initiatives, and reporting requirements
Collaborate with pharmacists and healthcare teams to support patient care continuity
Required Qualifications
High school diploma or equivalent required
Pharmacy Technician experience required; supervisory experience strongly preferred
Active Pharmacy Technician license or registration (state-specific, if applicable)
Strong knowledge of retail/outpatient pharmacy operations
Experience with pharmacy management systems and workflow optimization
Excellent leadership, communication, and organizational skills
Ability to multitask and remain calm in a fast-paced environment
Preferred Qualifications
Previous supervisory or lead technician experience
Experience in outpatient, community, or hospital-based retail pharmacy
Familiarity with inventory systems and regulatory compliance standards
Why This Role
Leadership opportunity within a stable healthcare organization
Meaningful work supporting patient access to medications
Collaborative, team-oriented environment
Competitive compensation and benefits
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.