Pharmacy Shipping Technician - Express Scripts

The Pharmacy Shipping Technician supports daily shipping operations by performing all core shipping functions and providing operational support. This role assists with workflow coordination, team guidance, and adherence to productivity, quality, and compliance standards.

What you will do:

Shipping Operations

• Perform all core shipping tasks, including package induction, sorter adjustments, receptacle creation and management, exception handling, and package reconciliation

• Build and process receptacles; close and manifest shipments accurately

• Identify and escalate operational issues to Leads or Supervisors as needed

Operational Support

• Support daily workflow by assisting with rotation assignments and break coverage

• Ensure appropriate workload distribution and timely completion of shipping activities

• Serve as a point of contact for Shipping Clerks for process questions and issue resolution

• Operate production equipment safely and accurately; escalate equipment malfunctions

• Maintain working knowledge of USPS, UPS, FedEx, and DHL carrier processes

Leadership & Team Support

• Communicate operational status and issues to Leads and Supervisors

• Assist with carrier closeout activities, including Safire Web Console and Bills of Lading

• Support training and onboarding of new and existing team members

• Promote a positive, compliant work environment aligned with company policies

• Assist in ensuring standard operating procedures and productivity expectations are met

Work Shift

Tuesday - Friday | 5:00 AM - 3:30 PM

What you will need:

Required

• High School Diploma or GED

• Minimum 1 year of shipping or operations experience (pharmacy environment preferred)

• A Missouri Registered Pharmacy Technician license required

• Basic computer skills (Outlook, Word, Excel)

• Strong communication and attention to detail

• Ability to work independently and follow established procedures

• Ability to lift up to approximately 50 lbs and stand for extended periods

• Willingness to work flexible schedules and overtime as needed

Preferred

• Prior leadership or workflow coordination experience

Physical Requirements:

• Stand for extended periods.

• Lift up to 50 lbs. regularly

• Perform repetitive motion with fingers, hands, and arms.

• Work may be in confined areas close to machinery.

• Work may be performed in an environment with varying levels of noise.

What we offer:

• Benefits start on Day 1

• 18 days of PTO within a full calendar year

• 401(k) plan

• Career advancement opportunities

• Bonus eligibility through incentive plans

Please note: This position is fully on‑site and does not permit remote work. Any references to home‑based internet requirements do not apply to this role.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.