Pharmacy Tech 1

Title: Pharmacy tech 1 Pay Rate $20.00/Hour

Location: 100% remote, NM, AZ, OR, WA Duration 6 months contract Shift: Training hours Mon- Fri 8am- 430pm CT (6 weeks).

shifts vary from 8am to 8pm CT (8 hour shifts Mon- Fri Prefer candidates from the west coast of US - much work late shift; hours are Mon-Fri 11am-11pm (8.5 hr shift with 30 min lunch) CST; Training M-F for approx. 5 weeks, time TBD.

Job description:

• The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc. providing professional and courteous phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reviews. Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
• The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax and ePA, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.

Requirements:

• Minimum 2 years of experience in a high volume call center - healthcare or PBM/prior authorization-related preferred.(Make sure this is obvious on the candidate's resume to ensure proper shortlisting.)
• Must have some familiarity with medical terminology and coding.

License or Certification is acceptable

• Pharmacy Technician license with no restrictions, must be active.
• National pharmacy technician certification or certification or licensure per state regulations.
• Advanced computer skills including word processing and spreadsheet utilization.
• Excellent customer service skills (written and verbal) a must.