Pharmacy Technician - 25-230
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Overview
Job Description
We're delighted you're considering joining us!
At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.
Join Our Team!
Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the "Best Places to Work in the Bay Area" and have been recognized as one of the "Healthiest Places to Work in the Bay Area." When you join our team, you're making a great choice for your professional career and your personal satisfaction.
DE&I Statement:
At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!
Job Description:
Support the Virtual Pharmacy team in the development and implementation of programs, policies, and procedures that improve clinical outcomes, maximize resource utilization, and improve performance on clinical quality measures.
Key Responsibilities and Tasks:
Conduct patient outreach to provide medication refill reminders, medication affordability resources, identify and address barriers to adherence, address gaps in care, and enroll patients in disease management programs.
Collaborate with pharmacists to resolve medication-related issues and escalate clinical concerns.
Coordinate with provider offices, dispensing pharmacies, vendors, and health plans to ensure timely order fulfillment of prescriptions and diabetes testing supplies.
Triage and refer patients to other members of the Hill Physicians virtual care team (virtual pharmacist, health educator, health navigator, community health advocate, social worker, case manager) as appropriate.
Assist with workflow efficiencies for clinical programs including gathering patient charts for pharmacists' review and managing patient lists on Excel files.
Document all patient related interactions in the electronic health record.
Perform other duties and assignments as required.
Skills and Experience Required
Active California Pharmacy Technician License
Minimum 2 years of pharmacy-related training and experience, including:
Knowledge of top 100 commonly prescribed medications, understanding of the outpatient pharmacy process, resolving insurance/coverage issues
Experience talking to patients about their refills and insurance
Experience addressing medication affordability concerns with patients and resolving prior authorization issues preferred.
Experience working with chronic disease populations (ex. Diabetes, hypertension) preferred.
Excellent attention to detail, organizational skills, and ability to manage various projects at the same time
Self-directed
Excellent interpersonal, verbal, and written communication skills
Computer skills and working knowledge of Microsoft Office applications; ability to learn new computer systems
Additional Information
Salary: $31 - $35 Hourly
This is a hybrid position - 2 days in office, 3 days remote
Hill Physicians is an Equal Opportunity Employer
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Submit 10x as many applications with less effort than one manual application.